Report something

You can report many things online using one of our forms, please select relevant link below.

Report an out of hours emergency

Benefits

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Change of address for council tenants and people who own their own home 

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Change of address for private landlord (non council) tenants

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Change in circumstances

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Find out more information on benefits on our benefits pages

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Feedback

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Feedback and complaints

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Councillors & Meetings

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Standards Committee - Code of Conduct complaint

Find more information about councillors on our Councillors and meetings pages

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Council tax

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Information for landlords
Notify us if you are purchasing a property to let or there has been a change in tenancy of a property that you let

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Tell us something has changed or about a move
Let us know if there are change in your circumstances or you're moving into the area or moving out?

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Tell us once
Notify us of a death
Find out more about Council Tax on our Council tax pages

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Consumer advice or make a complaint about goods or services

Make a complaint about goods or services

Find out more on our Consumer advice page

 

Environment

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Problems with a right of way
Please note, this form is only for reporting issues with a public rights of way, such as a public footpath or bridleway. Please report a problem with a pavement or road here.

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Report a problem with hedges or verges

Report an issue with a hedge or verge alongside a road

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Report grass cutting request

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Report a flood

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Report motorised vehicles on a public right of way

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Report a dangerous roadside tree 

Cornwall Council has limited powers to act in the case of privately owned trees. If you are concerned about the safety of privately owned trees you should raise your concerns with the landowner. 

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Report a problem with a tree

Report an issue with a

• fallen tree/branch causing a concern on the highway
• tree encroachment
• unstable tree
• dead/dying tree

that present potential safety, obstruction or visibility concerns. 

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Work on protected trees

If the tree(s) are protected however you consider the works to be an exception.  For example the works are required:

• As the tree(s) are dead, dying or dangerous;
• You are a statutory undertaker

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Report a problem with a road or highways

To let us know about a problem you have found with a road or pavement

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Report emergency works to a listed building

Please contact the Conservation team for advice before carrying out emergency works. If this is not possible, you can only do emergency works without prior consent in specific circumstances.

You can contact the Council’s conservation service on planning@Cornwall.gov.uk.

Dangerous structures and public safety

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Public rights of way issues

A public right of way is a route over land which the public has a legal right to use at any time. Some paths may be surfaced although most are tracks across countryside owned by landowners. These are not highways or roads.

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Find out more on our environment pages

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People & Community

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