Code of Conduct complaints

Our Code of Conduct sets out the standards of behaviour we expect from all councillors in Cornwall.

Please Note: Complaints made under the Code of Conduct are to relate to the actions of an individual Councillor only, and not a Council service.

Before you make a code of conduct complaint it is important to read the guidance included with both versions of the form. It will help you see what kind of information you need to give to make sure that your complaint is properly considered.

How to make a code of conduct complaint

You must make a code of conduct complaint in writing:

Make a code of conduct complaint online

Alternatively, you can download and complete a code of conduct complaints form.

Return your completed form to the Council by:

email to: councillorcomplaints@cornwall.gov.uk
post to: The Monitoring Officer, Floor 4 North Wing New County Hall Treyew Road Truro TR1 3AY
If your feedback or complaint does not relate to a councillor, please refer to our general Feedback and Complaints information or email customer@cornwall.gov.uk

Use the check list in the complaint form to explain the part of the code that you think the Councillor has breached. You will need to give your reasons.

We can help you if you have a disability that prevents you from making your complaint or makes it difficult for you to submit your complaint in writing. We can also help if English is not your first language. If you need any support in completing this form, please let us know as soon as possible.

What happens next

We will acknowledge your complaint within three working days
We will carry out an initial assessment within ten working days

You can read the Ethical Standards Complaints Assessment Procedures. This includes the judgements that the Monitoring Officer can make on your complaint.

Recent decision notices of all complaints reported to the Standards Committee

Decision notices April 2023 to March 2024

*Decision notices 1, 20, 21, 22, 24, 26, 35, 36, 39, 40, 47, 53, 58, 61, 63, 64, 67, 68, 70, 76, 83, 85, 103, 106, 108, 109, 113, 114 and 119 were not processed.

*Decision notices 82, 84, 89, 90, 91, 92 and 93 are combined.

*Decision notices 8, 16 and 97 were withdrawn.

*Decision notices 19 and 52 are confidential and will not be placed in the public domain.

Decision notices April 2022 to March 2023

*Decision notices 12, 13, 37, 38, 67, 86, 87, 105, 115, 118, 122, 124, 125, 126, 129 and 130 were not processed.

*Decision notices 32, 33 and 34 are confidential and will not be placed in the public domain.

*Decision notice 102 was considered with 98.

Decision notices April 2021 to March 2022

Decision notices April 2020 to March 2021

Decision Notices April 2019 to March 2020