Website help and information

A couple using their phone and tablet A couple using their phone and tablet

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

In this section

Find information about accessibility, the different features on the website, legal information and help with registering for accounts and commenting on planning applications.

Website Analytics

Website usage statistics

Find out about the websites usage each month including the terms used most frequently by people using the search and the top 10 most accessed pages.

Registering for a website account

Website testing user group

We are continually working to improve the way we deliver our online services to you. Have your say and join our website testing user group. No special skills are required.

User Group

Troubleshooting

Find help with logging in to your website account, finding and commenting on planning applications and amending your account email address.

Your feedback is important to us

Help us improve our service

Give feedback about your experience