Contacting the Council

Image of a man and a woman sat on the sofa contacting the Council on their laptop Image of a man and a woman sat on the sofa contacting the Council on their laptop

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

In this section

Most issues can be resolved online, it's the quickest and most convenient way to get help. 

Use our online forms to tell us about changes and ask questions.  If your issue can't be fixed online, you'll be routed directly to staff in that service area who can help. 

Man opening his Council Tax bill

Council Tax

See the most frequently asked information for Council Tax and the solutions for those. These include help with your online account, apply for money off your Council Tax bill and more.

Family taking their recycling to the tip

Rubbish and Recycling

See the most frequently asked information for rubbish and recycling and the solutions for those. These include reporting a missing collection, subscribing to garden waste and more.

Two people sat in a library

Information Service

Some of our Information Services have moved in to the local library, making it easier to access more council services from a single site. Find your nearest Information Service.

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