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Most problems can be solved online. It's the quickest and most convenient way to get help. 

View the most frequently asked information and the solutions for those below.

Pay a parking fine

You can pay a parking fine online. You’ll need the penalty charge notice number and the vehicle registration number when you pay. If you’ve lost your ticket, we should be able to trace it using your vehicle registration number.

Pay a parking fine

Council car parks

You can find our car park locations, charges and facilities by looking at our parking pages.

Find a car park

Blue badge disabled parking permits

The national blue badge scheme provides parking concessions for people with certain disabilities. A blue badge lets you park closer to the shops and services you need to use.  This is whether you’re the driver or a passenger in a car.

The blue badge is for on-street parking only. There are different rules for off-street parking, like council, hospital or supermarket car parks.

Check if you are eligible and apply for a blue badge

Free disabled parking when you don't pay car tax

Blue Badge holders are able to park for free in a Cornwall Council pay and display car park if they:

  • have a vehicle that is adapted for the benefit of the driver to use or
  • they are registered on the Cornwall Council exemption scheme

This scheme is open to all blue badge holders who also have a registered disabled vehicle which qualifies for free tax. It is not limited to Cornish residents.

Only one vehicle can be registered per person.

Register your vehicle

Appeal a parking fine

If you believe your penalty charge notice was wrongly issued, you can challenge it. Don’t pay the charge if you want to make a challenge. Challenges can’t be accepted if you’ve already paid.

If you make a challenge within 14 days of the date of issue you will have another chance to pay at the 50% reduced rate if your challenge is rejected.

Appeal a parking fine

Parking permits and car park tickets

Find out information about our parking tickets and permits, including:

  • rover tickets
  • season tickets
  • on street resident parking

Find information about parking permits and tickets

Parking issues including illegally parked vehicles

Please visit our parking enforcement pages if you have a problem or enquiry about:

  • parking issues
  • parking fines or parking enforcement
  • illegally parked vehicles

View parking enforcement information

Still need help?

If your query is still not answered you can try looking at our parking information or use the form below:

Request help with something not listed

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