Tell us something has changed


Due to essential maintenance our online council tax and benefits system will be unavailable between Thursday 22 September 5.30-6pm and Saturday 24 September 9am-3pm Please accept our apologies for any inconvenience caused. 

Please read through the following examples and then click on the button below to access our form. Once you have clicked on the link to the form you will be able to choose one of the options that fits your circumstances from a drop down list.

I have an online Council tax account and I’m moving address

For example:
- I am moving within Cornwall.
- I am moving out of Cornwall to another area.

I would like to register for Council tax at my new address

For example:
- I am moving into Cornwall from another area.
- I’m a new homeowner/tenant

I am not moving, but I want to report a change in who is responsible for Council tax at a property

For example:
- I have purchased or rented a property but haven’t moved in yet.
- I have sold a property that I don’t live in
- I have inherited a property.
- Someone else named on the bill has moved out.

I don’t currently have an online Council tax account and I’m moving address

For example:
- I am moving within Cornwall
- I am moving out of Cornwall to another area

For all of the circumstances above please use the change of address form.

Change at my address form


I am a landlord or letting agent and want to tell you about a change of tenancy at a property that I own or manage

Change in tenant form


I need to tell you that someone in the property has died

Get money off your Council Tax bill


I am not moving, but someone not named on my Council tax bill is moving out of my house and I think I might be entitled to a discount 

Get money off your Council Tax bill

If none of these options apply and you currently receive a discount on your bill and the reasons for this have changed please see our Tell us a discount or exemption should end page.


I have changed my name

Tell us your name has changed


My property is now being used as a holiday let

Holiday lets and self-catering accommodation are valued for business rates if they are available for letting for short periods totalling 140 days or more per year.

Find out if your holiday let should be valued for business rates

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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