If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222.
To let us know about a problem you have found with a road or pavement, please use the forms below.
Track the progress of something you have reported
Electrical problem
Report a problem with:
- a street light
- illuminated street signs and bollards
- non emergency issues with permanent traffic lights
- controlled pedestrian crossings
Potholes
Report a pothole in a road or pavement
Hedges and verges
Report issues with overgrown hedges, trees or verges.
Report an issue with a hedge or verge online
Please do not use this form for routine/general grass cutting requests. For general grass cutting please contact us online
Minor flooding and blocked drains
Including:
- standing water (after it has stopped raining)
- flooding
- blocked drain
- water flowing from adjoining land
- flooding of property
Report minor flooding and blocked drains on the highway
Parking issues
Report an illegal parking issue to our parking enforcement team.
Temporary road works
Report an issue with:
- traffic lights
- skips
- scaffolds
- hoardings
- other issues with roadworks
This may include cones, pedestrian barriers, unprotected excavations and Builders’ materials. As well as footway crossings, banners or bunting.
Report an issue with temporary road works online
Road surfaces
Report issues with roads, including:
- large areas of uneven surface
- depressions
- trench failure
- edge deterioration
- crazing or crumbling road surface
Please do not use this form to report potholes.
Report an issue with a road surface online
Road markings, signs and bollards
Report a damaged or missing road sign, road marking or bollard.
Report an issue with road markings, signs and bollards
Fences or barriers
Report damaged safety barriers or fences on the road.
Report damaged fences or barriers
Manholes
Report broken or rocking manholes or drain covers.
Report an issue with a manhole or drain cover online
Bridges and structures
Report issues with damaged bridges, retaining walls or structures.
Report issues with bridges and structures
Public rights of way issues
Report an issue on a public footpath, bridleway or byway.
Report a public rights of way issue
Street furniture
Report an issue with street furniture.
Report an issue with street furniture online
Mud, debris or spillages
Report an issue with mud, debris or spillages on the road
Report mud, debris or spillages on the road
Other
Report any other highways defect not listed in the options above.
Examples might include: missing/uneven block paving, loose kerbs, minor (not dangerous) land/hedge slip.
Report other issues with roads, highways or a footway
Please do not use this to report emergencies. Call 0300 1234 222.
For general highways enquiries please contact us online.
Need help?
Most issues can be resolved online, it's the quickest and most convenient way to get help.
Use our contact us form- Roads, transport and parking
- When reporting please first search for the location, click on the map to make sure the pin is in the right location on a road or highway, then click on the pin to see the form options. If you have any issues please use the contact details below.
- 0300 1234 222
