Business advice testimonials


Read what businesses have to say about our business advice service.


Mockingbird Mimosa Lounge, Truro

As I have a new team I thought that the Business Advice service would be the best way to get them to understand what is expected and how we can achieve a great result. I was more than impressed with our visit and it was extremely helpful to us all as a team and especially for me as a business.

The officer who visited us was amazing, very friendly, easy to talk to and was extremely helpful. She advised us on some things which would be useful for us and sent me over numerous links that I could download and use to improve my understanding and gave me information that I could use to cover myself.

I would highly recommend anyone to use this business advice package whether you are a new or old business.

- August 2023


The Little Plaice, St Blazey

I had a phone call from Neil, he was so helpful on the phone and asked if I had any questions, which I did and he got back to me with the answer. It was nice to know you can get any advice you need any time. Also sent me links for a course which I’m very interested in doing.

- July 2023


Nick Dymond, St Piran's Pork

When we decided to market our home-produced pork direct to the public, we were slightly daunted at the potential minefield of food safety legislation to navigate. The help received really could not have been better. Everything was broken down into a simple step by step process to smoothly guide us through registration. I'm really not sure what we were worrying about!

Full marks to Rose and the team, thank you.


Jane Hamlyn, Atelier3

The EH-TAP was a valuable exercise as it allowed us to establish the extent of the work which would need to be carried out prior to investing any further money upfront. As we were able to discuss the issues around our project the recommendations we received were tailored accordingly to give the clients their best options for moving the project forwards.


The Cornish Oven, Helston

Delighted with our 5* rating and well done to the team at Helston.

Thank you to the Public Protection team also for their help and guidance, an integral part of what we do.


Piada and More, Falmouth

We have had some great support from licensing and EH in progressing our business from beginning to opening.

The officers we have spoken to gave helpful advice and treated us with kindness. It has been very important for us, thank you.


Wendy Byrne, Tickle yer Tastebuds, Falmouth

It was a great reassurance to hear that our plans for the move to new premises were on the right lines and getting the final bits of advice were great to ensure we got it right.


Jill Taylor Consulting

It’s great to see such useful information, easy to access for all. I will use it as advice/guidance for my food safety candidates when training.


Rowena Butlin, Treveague Farm Campsite, Gorran

We are setting up our own business, running a Campsite and Restaurant. They are both new experiences for us and we have been very keen on any help given. We contacted a Business Support Advisor who has been a considerable help, emailing us information and generally pointing us in the right direction.

He even came out to visit us, which was great, he also gave us some very constructive advice. We are really looking forward to the new season ahead, it is very reassuring that our Business Support Adviser is only a phone call away.


Tony Metalle, Bonaer Nursing Home, Hayle

A full Care Safety Direct inspection was undertaken, which was both professional and yet friendly, feedback was given immediately so we could compile an action plan, this was followed with a comprehensive report highlighting recommendations. At Bonaer we have worked through these recommendations and it has given us a Health and Safety benchmark to present to our CQC inspector, this in turn will save them time on their inspection, and show to them that we are complying with guidance and regulation, so they can concentrate on the care needs of our residents.

We at Bonaer would highly recommend this service to other home owners.


John and Linda Whitford, Perran Bay Care Home

Care Safety Direct gave us the opportunity to discuss our health and safety and food systems in an informal setting, the auditors were knowledgeable and showed empathy with the care system. It was a productive meeting as we discussed what needed to be reviewed and how good practice would enable compliance. They even highlighted our good practices. It was a pleasant change to be advised how to comply rather than being told you are lacking in certain areas. This was backed up by an extensive written report. We highly recommend Care Safety Direct to other Care Home providers seeking a quality system audit.


Eve Goodman, Hubbub Ice Cream, St Columb

Thanks so much for all the help and information. It was really informative and gave us a lot of peace of mind.


To read more testimonials, please visit our business advice testimonials archive.

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