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Primary Authority Partnership

Primary Authority Partnerships enable businesses to form a legal partnership with Cornwall Council to receive assured and consistent regulatory advice, making it easier and more straightforward to comply with Trading Standards, Environmental Health and Fire Safety legislation. Other local authority enforcement officers must take account of this advice when inspecting and contacting your business.

The Benefits of Primary Authority Partnership

A Primary Authority Partnership with Cornwall Council can provide significant benefits, including:

  • The advantage and ease of getting all your regulatory support in one place
  • Confidence that you are operating within the law
  • Helping your business to cut down on red tape
  • Reducing inspection times
  • Reducing cost and confusion caused by conflicting advice
  • Access to assured, professional and tailored regulatory advice
  • Support with complaint monitoring to identify trends
  • A single point of contact for enquiries, with agreed response times
  • Regular trade sector updates


You can form a Primary Authority partnership with a Cornwall Council whatever the size of your business, whether you are a sole trader in Cornwall, an online trader selling goods and services worldwide or a larger company trading in multiple local authority areas, there are many opportunities for your business to benefit from entering into a Primary Authority partnership with Cornwall Council.

Businesses that operate as part of a group, such as trade associations and franchises, can also benefit from entering into a Primary Authority partnership.

Our Partners

Cornwall Council has Primary Authority partnerships with many businesses across a variety of sectors, including:

  • St Austell Brewery
  • Warrens Bakery
  • Cornish Orchards
  • Seasalt
  • Puckator
  • UK Hospitality

Why partner with Cornwall Council?

Cornwall Council as a Unitary Authority has a great team of specialist officers who cover a wide range of regulatory disciplines including:

  • Health & Safety¬†
  • Food Safety and Food Standards
  • Fair Trading
  • Fire Safety
  • Licensing
  • Agriculture
  • Animal Welfare
  • Weights and Measures
  • Product Safety

Primary Authority offers the chance to remove the perceived divide between local authority regulators and business, by working together to ensure that your business remains legally compliant. Advice can be provided on a reactive basis, for example in relation to a business query, or on a proactive basis, where your business may want input into a review of a particular process.

Information relating to our Primary Authority policy and charging framework is available to download.


Pricing is operated on a cost-recovery basis and is calculated based on the size, amount and nature of support your business requires. For more information please contact the Business Regulatory Support hub using the link below.

Ready to become a partner?

If you would like more information on forming a Primary Authority Partnership with Cornwall Council or if you would like to get started, please get in touch with the Business Regulatory Support team.

Contact Business Support

Other sources of professional advice are available. You are under no obligation to purchase any of our services.

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