Skip to content

About us


The Business Regulatory Support service team has many years of experience supporting businesses in Cornwall with regulatory matters.

We offer businesses a single point of contact where you can speak with a friendly adviser making it quicker and easier for you to access our help.

We offer a range of business support packages to help you run a successful and compliant business. These cover many areas of regulatory compliance:

Find out about our services

Why choose us?

Whether you are starting up or are an existing business of any size, we can help you to cut through the red tape.

Our service aims to:

  • help you get compliance right first time, saving you time and money
  • help you to understand and apply the relevant legislation
  • understand the issues, challenges and opportunities of trading in Cornwall
  • help you to grow and compete
  • offer a single point of contact
  • have proven and up to date regulatory expertise
  • offer a free signposting service and free regulatory needs assessment
  • offer chargeable ‘support and advice’ packages. This is on a cost only basis (we do not make a profit from our service)

Don’t just take our word for it. We have some testimonials from other businesses that have worked with us.See what businesses said about us

Our pledge to you

We have made a commitment to help businesses succeed. We will provide you with specialist, tailored regulatory advice according to your business needs.

Working with the Better Business for All partnership (BBfA), we will:

  • Help you to get it right first time.
  • Work with you to help your business be regulatory compliant.
  • Help reduce unnecessary regulatory burdens.

When we work with your business this means that we will:

  • Gain an understanding of your business and agree a solution that is best for you
  • Help you achieve regulatory compliance in the most cost effective way
  • Agree timescales, expectations and preferred methods of communication at the outset with you
  • Explain our reasoning and take into account any cost implications.

We have around 60,000 one to one contacts with businesses every year. We also handle around 11,000 licence applications. Through this activity we have been recognised as a national leader in our field.

Cornwall & Isles of Scilly Growth Hub

We work closely with the Cornwall & Isles of Scilly Growth Hub when promoting business growth. The Growth Hub can help you with a range of non regulatory business advice.Find out more about the Growth Hub

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service