Information Service

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


Our Information Services (formally One Stop Shops) bring information on Council services closer to where you live. Including information on:

  • library services
  • housing
  • benefits
  • council tax
  • disabled parking badges
  • refuse and recycling

We can offer advice on how to get information about applying for Council services online. Information Services can take payments for council services. Most have free internet access to the Council's website and other public service websites.

Find my nearest information service

The changes were part of the Council’s library and information services devolution programme.  This helped local councils and communities take over:

  • local ownership
  • management
  • control of services and assets

at a time of unprecedented budget challenges for local government. 

Staff in all our libraries and information services have been trained to identify exceptions. Such as extreme vulnerability. They will also signpost to other organisations. Making sure those who need extra help receive it.

You can also access various services via the Councils website or by contacting us online.

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