Can I change my pension details?

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How do I change the bank account that my pension is paid into?

If you wish to change the bank account that your pension is paid into, please complete a change of bank details form and return it to the Pensions Section.

We will then update our records to ensure that your pension is paid into your new account.

It is important you notify us that you have changed your bank account before the payroll closes for the month.  If you miss the payroll closedown date we will not be able to pay your pension into your new account until the following month.

What if I move abroad?

If you move abroad your pension can be paid into your overseas account through the Royal Bank of Scotland.

Your pension will be paid into your overseas bank account and will be converted into the currency of that country.  Any overseas bank charges incurred are currently met by the Pensions Fund. But, the amount of pension you will receive will depend on the exchange rate on the day your pension is paid each month.

How do I change my address?

All you need to do is write to us or email us, detailing your new address and quote your payroll reference number. We will then ensure that we update our records and all future correspondence will be sent to your new address.

How do I update my marital status?

If you get married or divorced, it is important to keep your pension records up to date by providing us with a photocopy of the relevant certificates (marriage certificate or decree absolute). If your marital status changes it is advisable to complete a new nomination form as stated below.

How do I change my nomination record?

If your circumstances have changed, it is important that you complete a new expression of wish for lump sum death benefits form.

If applicable you may also wish to complete a nomination of cohabiting partner for survivors pension form. Please read the notes on the reverse of this form before completing to see if you are eligible to nominate a cohabiting partner. If you are married there is no need to complete this form.

When do I need to tell by?

If you need to change your personal details, such as your address or your bank account that your monthly pension is paid into, then we need to know by the following dates in order to apply the change before the pensions payroll closes for the month:

Month Closedown for new information
January 2021 Monday 11th
February 2021 Monday 8th
March 2021 Monday 8th
April 2021 Monday 12th
May 2021 Monday 10th
June 2021 Monday 14th
July 2021 Monday 12th
August 2021 Monday 9th
September 2021 Monday 13th
October 2021 Monday 11th
November 2021 Monday 8th
December 2021 Monday 6th



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