If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222.
To let us know about a problem you have found with a road or pavement, please use the forms below.
You can track the progress of an issue you have already reported.
Report a problem with:
- a street light
- illuminated street signs and bollards
- non emergency issues with permanent traffic lights
- controlled pedestrian crossings
Please call 0300 1234 222.
Report a pothole in a road or pavement
Hedges and verges
Report issues with overgrown hedges, trees or verges.
Please do not use this form for routine/general grass cutting requests. For general grass cutting please contact us online
Minor flooding and blocked drains
- standing water (after it has stopped raining)
- blocked drain
- water flowing from adjoining land
- flooding of property
Report an illegal parking issue to our parking enforcement team.
Temporary road works
Report an issue with:
- traffic lights
- other issues with roadworks
This may include cones, pedestrian barriers, unprotected excavations and Builders’ materials. As well as footway crossings, banners or bunting.
Report issues with roads, including:
- large areas of uneven surface
- trench failure
- edge deterioration
- crazing or crumbling road surface
Please do not use this form to report potholes.
Road markings, signs and bollards
Report a damaged or missing road sign, road marking or bollard.
Fences or barriers
Report damaged safety barriers or fences on the road.
Report broken or rocking manholes or drain covers.
Bridges and structures
Report issues with damaged bridges, retaining walls or structures.
Public rights of way issues
Report an issue on a public footpath, bridleway or byway.
Report an issue with street furniture.
Mud, debris or spillages
Report an issue with mud, debris or spillages on the road
Report any other highways defect not listed in the options above.
Examples might include: missing/uneven block paving, loose kerbs, minor (not dangerous) land/hedge slip.
Please do not use this to report emergencies. Call 0300 1234 222.
For general highways enquiries please contact us online.