Street cleaning

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


To report an issue causing an immediate danger, please report a problem with a road or footway.

Our contractor, Biffa, provides our rubbish, recycling, beach and street cleaning services. We are running a survey to find out what you think about these services. The survey is open from 1 to 30 September.

Take part in the survey

For a postal copy of this survey please phone us on 0300 1234 141. 

Report a street that needs cleaning

To report a street that needs cleaning where there is not an immediate danger, please use the form below to ask us to remove:

  • litter
  • needles and drug litter
  • dog faeces
  • dirt and dust
  • bird droppings
  • oil and paint
  • broken glass
  • blood and bodily waste
  • leaves and plant debris

from adopted highways, roads and Council owned land. 

Report a street that needs cleaning


Needles and drug litter

To report drug related litter including needles, syringes and other hazardous items. 

  • between the hours of 8.30 am and 6.00 pm please use the reporting form link above which will be passed to our contractor for clearance within 2 hours.
  • outside of these hours, please call 0300 1234 141. 

Please do not use this process to report anti social behaviour, please use the form below.

Report anti social behaviour

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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