Use this form to tell us about unlawful eviction or harassment from your landlord Data Protection All data will be handled in accordance to the Data Protection Act 2018 There’s something I don’t understand If you need help in understanding or completing this form, please contact the Private Sector Housing team on telephone number 0300 1234 582 or by emailing psh@cornwall.gov.uk How we will use the information about you Cornwall Council have powers under the Protection from Eviction Act 1977 to collect the relevant information required in order to investigate complaints of harassment and illegal eviction....The information provided will allow the Council to investigate your complaint, to ensure the correct notifications to be issued in regard to any visits to the premises and any subsequent enforcement action to be undertaken.We may also use the information to consult with you on changes to legislation and to request feedback on our service....Tel: 01872 326424 Email: dpo@cornwall.gov.uk I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.

https://www.cornwall.gov.uk/housing/private-housing/landlord-and-tenant-relationships/unlawful-eviction-or-harassment-form/

Last updated: 27/05/2026 12:29:48

To report a scam or get consumer advice We ask that all scams or Trading Standards related complaints are reported through our partners at the Citizens Advice Consumer Helpline on 0808 223 1133....This ensures that scam and complaint information is captured on a national basis....Please also see our Corporate Privacy Policy

https://www.cornwall.gov.uk/business-trading-and-licences/trading-standards/scams/trading-standards-text-sign-up/

Last updated: 27/05/2026 11:48:32

Complaints about applications or registrations Please contact licensing services if you have a complaint about an application or registration....Complaints about scrap metal dealers If you have a problem with a scrap metal dealer, we recommend you contact the dealer directly to try to resolve the dispute. 

https://www.cornwall.gov.uk/business-trading-and-licences/licences-and-street-trading/scrap-metal-dealers-registration/

Last updated: 31/03/2026 14:27:07

Find out more about appealsComplaints processIf you are unhappy about how the Council has handled:a planning application orenforcement investigationyou can use our online complaint form. ...Our feedback team will aim to respond to you within 10 working days.Make a complaintIf your complaint is about your planning application decision, then you have the right to appeal. ...This is set out in your decision notice.You can find more information on common planning complaints on our Common planning complaints page.If you have complained and are unhappy with the response, you may refer the matter to the Local Government and Social Care Ombudsman (LGSCO).Local Government and Social Care Ombudsman websitePlease note:The LGSCO cannot investigate a complaint just because you do not agree with the decisionThey have no power to alter the decision.

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/application-process/

Last updated: 10/09/2026 09:19:44

Conditions and working practices We investigate complaints about conditions or working practices that come under the Council’s jurisdiction....Please contact us if you have any concerns about health and safety in a particular premises conditions working practices undertaking an activity which you feel compromises your health or safety Our investigation will depend on the circumstances of each complaint....Sometimes the person concerned may guess who has made the complaint.

https://www.cornwall.gov.uk/environment/environmental-health/accident-prevention-and-health-at-work/

Last updated: 23/07/2025 10:51:47

It includes information on what to do to make a complaint to the Council.The Council will judge if the hedge affects the enjoyment of your property by:considering the issues andmaking a balanced decision based on the facts.If the Council considers the hedge causes harm, it will issue a formal notice to the hedge owner. ...consider each case on its meritsThe legislation does not cover single or deciduous trees or shrubsThe local authority cannot require the hedge to be removedThe legislation does not guarantee access to uninterrupted lightThere is no provision to serve an Anti-social Behaviour Order (ASBO) in respect of high hedge complaints.Before you complainYou should include:approaching your neighbour and asking to discuss the issueif that fails ask the hedge owner to try mediationif that is unsuccessful inform them of your intention to complain to the Council.If these three steps are not completed then the Council are unlikely to proceed with your complaint.It is advisable to satisfy yourself that your case meets the test that the hedge affects the reasonable enjoyment of your property and to consider whether the hedge owner has a reasonable case to maintain the height.Useful information on how to attempt to resolve disputes can be found in the government’s publications“Over the Garden Hedge”“High Hedges Complaints...– Prevention and Cure” provides advice on how the local authority will determine complaints.How to complainIf you still wish to proceed and make a formal complaint, you will need to submit a completed form. 

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/high-hedges/

Last updated: 07/10/2026 10:51:30

There are other plants that look similar so careful identification is important. The flowers are followed by dandelion-like seed heads and the seeds can be dispersed by the wind over a wide area.

https://www.cornwall.gov.uk/environment/trees-hedges-and-woodlands/invasive-plants/common-ragwort/

Last updated: 16/06/2025 07:55:26

Before making a complaint, please consider the following: Do not report single sightings of rats or mice....We will only deal with complaints of infestations - where rats or mice are nesting on premises....How we deal with your complaint about rats or mice If we need further information, we will aim to contact you within 3 working days.

https://www.cornwall.gov.uk/environment/environmental-protection/pests/

Last updated: 30/06/2023 09:16:31

Book online and share the opportunity with colleagues and professional networks.Book onto the Global voices: understanding and inclusion trainingCommunity eventsCommunity events help people connect, learn from each other and build stronger communities.Throughout the year, we organise, support and attend a range of events, campaigns and activities across Cornwall.Find out more about community events and campaignsFeedback and contact informationFor general compliments or complaints, please email CustomerServices@cornwall.gov.uk.For questions or comments about inclusion, belonging or resettlement, please email WeBelong@cornwall.gov.uk.

https://www.cornwall.gov.uk/people-and-communities/refugee-resettlement/our-commitment-to-inclusion-belonging-and-resettlement/

Last updated: 25/09/2026 10:36:06

Burning solid fuel in the home  Visit our Burning solid fuel in the home web page for guidance on:  Solid fuel appliances Installing and maintaining your appliance  Burning better: choosing the best fuels for your health, the environment and your wallet  How to save energy and keep warm   Complaints There are no bylaws in Cornwall covering domestic bonfires and there are no specific times of day when bonfires are prohibited. ...Some complaints about bonfires can be dealt with by the Council....Further information on how to report a nuisance bonfire and how we deal with your complaints of smoke nuisance can be found at our statutory nuisance webpage.

https://www.cornwall.gov.uk/environment/environmental-protection/bonfires/

Last updated: 17/06/2025 09:53:42