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Adult Social Care Comments, Compliments and Complaints

Please use the contact details below in the contact section to send your complaint.If you make your complaint verbally, a record of your complaint will be made and you'll be provided with a written copy.What if I am making a complaint on behalf of someone else?...If you are complaining on behalf of someone else, we must have their permission in writing, to investigate the complaint.Who can make a complaint?...There is no set timeframe, and this will depend on the nature of your complaint.If the response is delayed for any reason, we will keep you informed.Within the discussion, we may ask you to clarify the details of your complaint, and your desired outcomes.

Last updated: 28/08/2026 12:12:23


Building Control Register

Copies of documents may be requested by the owner, or owners legal representative....This can be done by emailing buildingcontrol@cornwall.gov.uk.A fee will be payable for copies of documents.Due to the nature of older paper records not all records maybe available. ...The amount of paper and/or electronic data will vary between each District Council.A printout of the records and important dates can be made from the online register.Our online search does not replace a full Land Charges search. 

Last updated: 24/09/2026 13:43:43


Public Rights of Way

Cornwall has 4,475 km of public rights of way....What is a Public Right of Way?...Report a public right of way issueIt also helps us to identify and locate the problem if you know the number of the path.You can find the path number using the public rights of way layer on our interactive mapping. 

Last updated: 19/10/2026 09:14:32


Renewal of vows

A renewal of vows ceremony is a symbolic celebration providing the opportunity for married couples to express their commitment to each other privately or in the presence of family and friends....The ceremony can celebrate a special anniversary, or if you were married abroad you may choose to have a renewal of vows ceremony so that family and friends who were not part of the original wedding ceremony can take part in your celebration....You can make it unique in many ways: personal promises, music, readings, and rededication of your original rings or the exchange of new ones.

Last updated: 31/03/2026 14:56:23


Gender Pay Gap Reporting

From 2017, any organisation with 250 or more employees must publish and report specific figures about their gender pay gap....The gender pay gap is the difference between the average earnings of men and women....Therefore Cornwall Council is required to publish our gender pay gap data and a written statement on our website.

Last updated: 11/03/2026 13:09:49


Our academic partners at the University of Plymouth

We are fortunate to be working with the following academic partners at the University of Plymouth: Professor Sheena Asthana Professor Sheena Asthana is: The Director of the Centre for Health Technology, and Co-Director of the Centre for Coastal Communities at the University of Plymouth....This includes evaluations of Cornwall and Isles of Scilly Health Action Zones, and work on social prescribing....In the chapter on coastal health inequalities in the 2021 Chief Medical Officer’s annual report, she highlighted the widening gap between health outcomes in coastal and in-land areas. 

Last updated: 02/03/2026 16:09:05


Duties of a HMO licence holder

There are a range of duties that a licence holder must observe. 1....Some of them are mandatory (set out in law) and others are at the discretion of Cornwall Council.4....On demand, supply Cornwall Council with a declaration of its safety5.

Last updated: 30/09/2026 15:23:58


Made Public Path Orders

(quoting reference HAD 307) not later than Wednesday 23rd September 2026 stating the grounds on which the representations or objections are made.HAD 307 Order NoticeHAD 307 Statement of ReasonsFootpath No.58 Newquay – Public Path Diversion OrderHighways Act 1980 Section 119On 4th August 2026 Cornwall Council made "The Cornwall Council (Public Footpath No.58 (Parts) Newquay) (Barrowfields) Public Path Diversion Order 2026".As required by Schedule 6 Paragraph 1 of The Highways Act 1980, Cornwall Council hereby gives notice of the making of the Order.Any representation about or objection to the Order may be sent in writing to the “Public Rights of Way Officer” at:Public Rights of WayCornwall CouncilNew County HallTreyew RoadTR1 3AYor by email to proworders@cornwall.gov.uk (quoting reference HAD 322) not later than Wednesday 23rd September 2026 stating the grounds on which the representations or objections are made.HAD 322 Order NoticeHAD 322 Statement of ReasonsFootpath No.18 St Breock –...on which the representations or objections are made.HAD 302 Order NoticeHAD 302 Statement of ReasonsFootpath 22 Liskeard (Part) and Public Footpath 15 Menheniot (Part) – Public Path Diversion OrderTown and Country Planning Act 1990 – Section 257On 19 March 2026 Cornwall Council made "The Cornwall Council Public Footpath 22 Liskeard (Part) And Public Footpath 15 Menheniot (Part) (Land At Tencreek Farm) Public Path Diversion Order 2026”As required by Paragraph 1 of Schedule 14 of the Town and Country Planning Act 1990, Cornwall Council hereby gives notice of the making of the Order.Any representations about or objection to the Order may be sent in writing to the “Public Rights of Way Officer” at:Public Rights of WayCornwall CouncilNew County HallTreyew RoadTR1 3AYOr by email to proworders@cornwall.gov.uk (quoting reference TAD 131) no later than Wednesday 29th April 2026 stating the grounds on which the representation or objection is made.TAD 131 Order NoticeTAD 131 Statement of ReasonsFootpath...grounds on which the representations or objections are made.HAE 025 Order NoticeHAE 025 Statement of ReasonsFootpath No. 61 St Agnes – Public Path Diversion OrderHighways Act 1980 Section 119On 8th January Cornwall Council made "The Cornwall Council (Public Footpath No. 61 (Part) St Agnes) (Jericho Valley) Public Path Diversion Order 2026".As required by Schedule 6 Paragraph 1 of The Highways Act 1980, Cornwall Council hereby gives notice of the making of the Order.Any representation about or objection to the Order may be sent in writing to the “Public Rights of Way Officer” at:Public Rights of WayCornwall CouncilNew County HallTreyew RoadTR1 3AYor by email to proworders@cornwall.gov.uk (quoting reference HAD 304) not later than Thursday 5th March 2026 stating the grounds on which the representations or objections are made.HAD 304 Order NoticeHAD 304 Statement of ReasonsFootpath No.32 Linkinhorne– Public Path Diversion OrderHighways Act 1980 Section 119On 18 December 2025 Cornwall Council

Last updated: 28/09/2026 10:34:31


2023 Review of Parliamentary Constituencies

The independent Boundary Commission for England (BCE) have redrawn the map of constituencies....The report is in three volumes: Volume 1 of the BCE report covers the whole of England....Volume 2 contains details of each recommended constituency in England.

Last updated: 28/05/2024 08:04:59


Brittany-Cornwall Memorandum of Understanding signing

Cornwall Council and the Regional Council of Brittany are local authorities....They signed a Memorandum of Understanding (MOU) in Lorient, Brittany on 31 July 2026.Brittany-Cornwall Memorandum of Understanding (English version) Brittany-Cornwall Memorandum of Understanding (Kernewek version) Brittany-Cornwall Memorandum of Understanding (French version) Brittany-Cornwall Memorandum of Understanding (Breton version) Brittany and Cornwall have much in common....These are a starting point, with further opportunities for collaboration available.Officers from Cornwall Council and the Regional Council of Brittany will meet.

Last updated: 22/09/2026 14:06:36


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