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Regulators code

What you can expect of regulatory services within the Public Protection Service. 

Whether you:

  • run a business,
  • are an employee or
  • a member of the public,

we are committed to providing you with:

  • an efficient,
  • courteous and
  • helpful service

We comply with the Government's Regulators' Code.

Our commitment to this explains what you can expect of Cornwall Council's Communities and Public Protection Regulatory Services.

We have established a Conflict of Interest Policy for our regulatory work.

We deliver services in a number of areas:

Our aims

Our aim is to make a fundamental contribution to the maintenance and improvement of public health, quality of life and wellbeing through

  • Advising and enforcing legal compliance of businesses trading in Cornwall in order to
    • ensure a fair trading economy,
    • protect public health and
    • improve standards of animal welfare.
  • Supporting
    • local business growth,
    • a confident consumer marketplace,
    • and improving the health and wellbeing of local people
    • through best practice, new and innovative interactions.
  • Protecting Cornwall’s environment and neighbourhoods from harm that undermines the quality of life and public health

We do this through working in partnership with businesses we are a members of:

Our partners

We also work in partnership with other services such as:

Useful links:

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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