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Digital Phone Switchover key information

Any updates required for telecare or healthcare equipment are often provided at little or no cost.Be cautious of anyone claiming to be involved in the switchover who requests personal information or bank details....Genuine providers will not make unexpected requests for this type of information.Report suspicious activity to Action FraudPersonal alarms and telecare devicesSome devices currently rely on analogue phone lines....These include:personal alarmstelecare systemshealthcare monitoring devicesTelecoms providers should contact affected customers if equipment needs to be upgraded as part of the digital phone switchover.

Last updated: 04/09/2026 07:30:34


Clean Air Act approval

The current Clean Air Act(1993) introduced a range of regulations....These regulations include which control of smoke emissions and the height of chimneys....The Clean Air Act 1993 makes it an offence to cause or knowingly permit a furnace to be used to: Burn pulverised fuel Burn any solid matter at a rate of 45.4 kg or more an hour Burn any liquid or gaseous matter at a rate equivalent to 366.4 kW or more Unless the height of the chimney has been approved by the Council and any conditions attached to approval adhered to.

Last updated: 28/10/2025 11:59:01


Wildlife

High on the list of what makes Cornwall a wonderful place....Carried out by the Environmental Records Centre for Cornwall and the Isles of Scilly.You can access data through the Environmental Records Centre for Cornwall and the Isles of Scilly.  ...Sets planning policies on protection of biodiversity and geological conservation through planning.Developers (large and small) can help by taking account of wildlife at the early stages of planning.

Last updated: 15/09/2026 14:57:07


Falmouth Registration Office

Register a birthGive notice of marriage or civil partnershipRegister a deathAlternatively, you can make an appointment over the phone by calling 0300 1234 181.Our phone lines are open:Mon, Tue, Thu and Fri from 9am to 6pmWednesday from 10am to 6pmOpening hoursAppointments may be booked for the following times:Monday, Wednesday and Friday, between 9.30am - 12.30pm and 1.30pm to 4.30pmThe registration office is closed on Tuesday and ThursdayCeremony roomThe ceremony room at Falmouth Registration Office is located in the old Tregenver building, formerly used as Falmouth Boys’ Grammar School. ...It does not include the couple.Your wedding can be as simple or sophisticated as you wish....What is important to us is finding out what matters to you and we have a number of packages that we offer within our Ceremony Rooms.Find out more about our wedding packages. 

Last updated: 12/10/2026 11:46:09


Product of Cornwall

What we offer A visit by a Trading Standards Officer to ensure that the products are genuine ‘products of Cornwall’ and meet the scheme criteria Bespoke advice and help during the visit Guaranteed authenticity of your products through use of the engine house logo Promotion of members and products through events, website and social media Easier access to business support, information and advice How will it help you?...Members will benefit from: Greater consumer confidence in the origin of registered products Certificate of membership demonstrating participation of the scheme  Licence to use the distinctive engine house logo on approved produce, stationery and advertising Promotion via our Business Regulatory Support Facebook page and Twitter  Our Engine House newsletter that informs you about changes in legislation, marketing opportunities and other useful information Opportunities to network with other members Product of Cornwall criteria See if your products will meet our criteria....Meat & Products of Animal Origin Beef, Lamb, Pork, Eggs, Milk Cutting Smoking Curing Drying Pasteurisation Born inside the boundaries of the County of Cornwall, and; Reared inside the boundaries of the County of Cornwall.  

Last updated: 31/07/2025 13:15:51


Code of governance

Cornwall Council is committed to the principles of good corporate governance....CIPFA/ SOLACE detail these in their “Delivering Good Governance in Local Government” Framework.View the frameworkRead the "Delivering Good Governance in Local Government: addendum"Corporate Governance is a term used to describe how organisations direct and control what they do.Good corporate governance requires Councils to carry out their functions in a way that demonstrates;accountabilitytransparencyeffectivenessintegrityimpartialityand inclusivityCornwall Council’s Local Code of Governance brings together a set of;legislative requirementsprinciplesand management processeswhich ensure achievement of the seven core principles identified in the CIPFA/ SOLACE framework.These principles are:Behaving with integrity, demonstrating commitment to ethical values and respecting the rule of the law.Ensuring openness and comprehensive stakeholder engagement.Defining outcomes in terms of sustainable economic, social and environmental benefits.Determining the interventions necessary to optimise the...achievement of outcomes.Developing the Council’s capacity, including the capability of its leadership and the individuals within it.Managing risks and performance through robust internal control and strong public financial managementImplementing good practices in transparency reporting and audit, to deliver effective accountability.Each year the Council assesses the effectiveness of its Code of Governance.Some of the key documents within the council’s local code can be found on the key Council documents page.Key Council documents

Last updated: 16/06/2026 07:09:35


Where you can and cannot cycle in the countryside

The following information has been taken from the Countryside Access cycling information sheet....Keep to your side of any dividing line and be prepared to slow down or stop if necessary....Carry a bell –some pedestrians may be hard of hearing and won’t hear the sound of your wheels approaching.

Last updated: 07/08/2025 07:17:46


Planning enforcement investigation process

Completing the form will help you to provide the information we need....Step 2 – Triage the report If any important information is missing from your report, a member of the team will contact you....This could include: Checking the planning history of the site Checking the approved plans if planning consent was given Visiting the site for a visual inspection Meeting with the owner of the land or property Checking the law and planning and guidance for the works being carried out Collecting evidence Discussing the case with other Council teams or other agencies Searching the Land Registry to find out who owns the site Issuing a formal notice to gather information.

Last updated: 27/05/2026 11:53:29


Money, benefits and employment

You may be able to get it if you’re on a low income, out of work or you cannot work.You will need to create an account online, to do this you will needan email addressbank account detailsidentification (ID).Apply online for Universal CreditUniversal Credit helplineTelephone: 0800 328 5644Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644Textphone: 0800 328 1344Monday to Friday, 8am to 6pmAccess to translation services and support with making applications is available at local Job Centres. ...Find your nearest job centreYou can also get support from Citizens Advice Get help from Citizens AdviceBank account applicationsTo open a bank account in the UK, you usually need to show proof of identification (ID) such as:passportbiometric residency permitdriver’s licenceor recognised identity cardYou also need proof of permanent address.The Government has worked with major banks to find a solution to enable you to open accounts without the usual permanent address requirement.A number of UK banks already have a system for opening accounts if you do not have a permanent UK addressNatwestRoyal Bank of ScotlandNational Insurance NumbersYou can apply for a National Insurance number if you live in the UK and have the right to work in the UK.You must also be looking for work or have an offer to start work in the UK.If you have already started working you can still apply.To get a National Insurance number you need to apply online and prove your identity.If you attend the job centre, you can...You can also find out more about jobs in the UK for Ukrainian nationals on the government’s website: Find a job: Homes for Ukraine - GOV.UKNational Careers ServiceThe National Careers Service provide free information, careers and skills advice that's tailored to you.Help is available online, or with a careers advisor over the phone.

Last updated: 03/09/2026 11:47:28


Apprenticeship information for schools

This information is about apprenticeships delivered by schools as employers....It is for: Head teachers School business managers Bursars  This is not information about delivering apprenticeships to pupils....Apprenticeship levy arrangements for schools View the information on levy for schools for: Levy arrangements for different types of schools Digital Account Service (DAS) access Public Sector Duty arrangements Meeting current and future skills needs in your workforce The following links should contain all the information you need: Department for Education: Guide to Apprenticeships for the School Workforce Amazing Apprenticeships Institute for Apprenticeships and Technical Education: Apprenticeship Standards Apprentice pay rates LA maintained schools provide the same Terms and Conditions as core Council apprentices.

Last updated: 29/09/2025 07:44:51


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