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Our publications

Key projects and performance indicators are also reviewed by our Corporate Leadership Team and published to ensure transparency.

Last updated: 08/04/2025 12:01:12


House to house collections licence

In particular the promotor has to apply to a Government Department to: obtain badges for collectors, authorise collectors return the necessary statements within one month of the collection, Complaints about collectors If you have a complaint about a collector then please contact licensing services in the first instance. 

Last updated: 17/10/2022 09:11:16


Elections Privacy Notice

You can contact the ERO by: Emailing: voter-registration@cornwall.gov.uk Or writing:  The Electoral Registration Officer, 4S County Hall, Treyew Road, Truro, TR1 3AY Alternatively you can contact: The Data Protection Officer, Cornwall Council, County Hall, Treyew Road, Truro, TR1 3AY   Tel: 01872 326424 Email: dpo@cornwall.gov.uk  Please refer any complaints to us initially so we can try to put things right....However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your data rights, you can raise your concerns with the Information Commissioner's Office: Tel: 0303 123 1113 Web: https://ico.org.uk/make-a-complaint/

Last updated: 24/09/2025 09:08:48


Planning Privacy Notice A for Discretionary Services

If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: Data Protection OfficerAssuranceCornwall CouncilCounty HallTruroTR1 3AYTel: 01872 326424Email: dpo@cornwall.gov.uk  I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right. 

Last updated: 01/08/2025 09:17:26


Privacy Notice - Children's Social Care and Early Help Services

Anyone who receives information from us is also under a legal duty to only use the information for the purposes agreed and keep the information secure and confidential.Further information is available in the Council’s corporate privacy notice.We have a contract with The Access Group to securely store data relating to social care, community health, education and youth services in systems provided by them....Care plan, reports obtained under regulation 7, any other document created or considered as part of any assessment of Child's needs, or of any review of child's case any court order relating to children, statutory complaints relating to Children's social services, and details of any arrangements that have been made by the responsible authority under regulation 26 and schedule 5.At least 10 years from the date on which their approval is terminated.  

Last updated: 14/08/2026 08:15:48


ICT Policies for Flexible Access

Additional corporate and system policies may apply, including policies relating to specific applications.

Last updated: 07/08/2026 11:57:14


Money and consumer rights online resources

Your rights Care Quality Commission The independent regulator of health and social care Citizens Advice - Cornwall Disability Rights UK Financial Conduct Authority - Consumer credit Employment Tribunals National Institute for Health and Care Excellence NHS Business Services Authority Ombudsman Services - The Ombudsman Association is a professional association for ombudsmen and complaint handlers The European Ombudsman The Housing Ombudsman Service The Legal Ombudsman The Local Government and Social Care Ombudsman The Ombudsman Services | energy | communications | the green deal | property | copyright & more The Parliamentary and Health Service Ombudsman The Prisons and Probation Ombudsman (PPO) Trustmark.org.uk Find your local tradesmen - operating to Government Endorsed Standards Finance, money and benefits Child Benefit - GOV.UK Kernow Credit Union Ltd Money matters | Claiming benefits - Age UK Universal Credit and Tax Credits - GOV.UK The Financial Ombudsman

Last updated: 02/09/2025 09:32:31


Libraries Privacy Notice

Tel: 01872 326424 Email: dpo@cornwall.gov.uk I don’t agree with something We would prefer any complaints to be made to us initially so that we have theopportunity to see if we can put things right.

Last updated: 09/02/2026 09:50:16


Gypsy, Roma and Traveller Strategy

Our Four Corporate Priority Outcomes: A Brilliant Place to Be a Child and Grow Up: Ensuring a nurturing environment for children.

Last updated: 16/06/2025 06:52:49


Share your images

However they would not be included in subsequent publications.If you would like to access any of the information, we hold about you or have concerns regarding the way we have processed your information, please contact:Data Protection OfficerCornwall Council County Hall Truro TR1 3AY Tel: 01872 326424 Email: dpo@cornwall.gov.ukI don’t agree with somethingWe would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.

Last updated: 05/08/2026 14:14:43


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