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Report an issue

You can report many things online using one of our forms

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Common enforcement enquiries and reasons for a report

Planning enforcement is a complex process. There are issues that are breaches of planning control that we will investigate. There are many circumstances where we receive a report but are unable to investigate. These pages will help you understand some common scenarios we deal with and help you decide if you need to report an issue to us. Common enforcement enquiries - homes and gardens On this page you can find informat.....

Last updated: 15/08/2023 13:32:33


Parking fines and enforcement

If you have recently received a Penalty Charge notice and wish to make a challenge or appeal, and you have online access please use the appeal form.Make an appeal onlineYour case will be placed on hold until you receive a response.We enforce parking restrictions on public roads and in Council car parks.Most people park safely and legally, but if they don't, penalty charge notices can be issued. Our civil parking enforceme.....

Last updated: 07/07/2026 14:02:10


Drainage and flooding on the highway

Flooding Floods can occur during prolonged rainfall and after flash storms. The Environment Agency issues warnings when river and tidal conditions may cause flooding.  Report flooding on the highway For small areas of standing water or water flowing onto the highway from neighbouring land please report it using the link below. Report flooding on the highway Please telephone our 24 hour service on 0300 1234 222 if you come.....

Last updated: 15/12/2022 12:08:31


Historic Building Record

When redeveloping or working with historic buildings, there is often a requirement for a historic building record or survey to be undertaken. Methods used can include photographic survey, measured and topographic survey, aerial photograph and LIDAR interpretation, laser scanning, and desk based assessment.  The standards for this are defined by Historic England but largely follow these outlines: Level 1 survey presents a.....

Last updated: 12/04/2021 14:12:28


How do I foster?

Contact us via the online formor phone us. We’ll then send you a Fostering in Cornwall booklet along with details about how to attend an information meeting or have an information call. After gaining more information, if you are still interested, simply complete the Registration of Interest form that you will have been given. Once we receive the form from you, a dedicated Fostering Recruitment Officer will come and do an.....

Last updated: 09/05/2024 10:49:56


Food premises complaints

Please use this form to report an issue with a food premises. Please complete the form with as much information as you can, so we can determine the type of follow up action required.   If you have been ill as a result, please use the food poisoning form. Report a food poisoning incident If there was a specific issue with the food that didn’t result in illness or harm please use the food product reporting form. Report an.....

Last updated: 17/05/2023 10:06:24


What happens once a death has been reported

Once the death has been reported to the Coroner, the Coroner's Officers will then make initial enquiries. This is to see what action needs to be taken. They will contact you to let you know what is going to happen and how long this may take. They will also contact the GP to get medical information or find out whether a doctor would be able to issue a medical certificate. You will be contacted within 24 hours of the first .....

Last updated: 16/07/2025 09:21:42


Giant Hogweed

Giant Hogweed (Heracleum mantegazzianum) is a large member of the carrot family. It was brought to the UK as an ornamental plant from south eastern Europe.  It is generally found near watercourses and in damp meadows, and it can also be found on waste ground. It is highly invasive.  Each plant can produce up to 50,000 seeds which can survive for up to 15 years.   Contact with cut plant material in sunlight produces a skin.....

Last updated: 26/03/2021 17:19:05


Application for a Modification Order to add Restricted Byways at Bosvargus in the Parish of St Just in Penwith WCA 663

Below is the current Definitive Map Modification Order (DMMO) documentation to add Restricted Byways at Bosvargus in the Parish of St Just in Penwith. It includes: The report User evidence forms Documentary evidence Consultation responses The Delegated Officer Decision WCA 663: Application for a Modification Order to add Restricted Byways at Bosvargus in the Parish of St Just in Penwith. WCA 663 Delegated Decision Form.....

Last updated: 27/11/2025 12:47:35


Make a complaint about the welfare of an animal

The form on this page should be used to report concerns or complaints related to animals that may be in breach of licensing regulations.Our Licensing Compliance Team will review the information provided and investigate any potential breaches of animal licensing rules. This includes activities that may be operating without the required licence.Please note that certain exemptions may apply, including but not limited to:Priv.....

Last updated: 15/07/2026 11:24:28


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