This page offers information how to submit a better application. For information how to make a planning application visit the Make a planning application web page.
Submitting your application
The best way to submit your application is via the Planning Portal. The majority of applications are currently submitted via the Planning Portal.
Benefits include:
Planning fee is paid at time of submission
Less invalid applications on receipt due to mandatory requirements
Fully integrated with the back office systems
Document repository and workflow tool for customers
The Planning Portal is our preferred option to submit and pay for your application online. However other online providers are available.
Top invalid reasons
Many applications are invalid on receipt. This slows up the validation process whilst awaiting further/amended information to be received. Please find the below list of most common invalid reasons:
CIL Form completed incorrectly
Development affected or influenced by a Public Right of Way (PROW) not shown on the site/block plan
Plans contain the wording 'do not scale'
Missing heritage statement
Missing European Site Mitigation Appropriate Assessment (AA), S111 agreement and mitigation payment
Incorrect application of a BNG exemption
Missing Green Infrastructure plans and statements
Ecology Trigger List completed incorrectly
Further information regarding the above can be found in the Cornwall Council Validation Guide. This also includes a helpful checklists to use when submitting an application.
Validation requirements - guidance
Before submitting a planning application, we highly recommended checking for constraints and designations. This can be done by using the constraint checking tool found on our constraints on development web page:
This information along with the Validation Guide can help ensure all the relevant information is submitted with your planning application.
All information shown on both the local and national lists are required for validation.
If you are using an agent, we will communicate with them about your application. You will not be contacted if you have an agent.
Service charge for “returned applications”: Due to a high number of invalid applications being handled by the authority which are returned to customers prior to validation, the service will be deducting 10% of the expected planning application fee if processing has commenced. The charge applies to applications where a 21 day invalid letter has been sent and any subsequent reminder letters and/or email reminders.
The charge applies to statutory and discretionary application but does not apply to application returned following front-screening unless processing has commenced as set out above.
Plans
The Cornwall Council Validation Guide sets out the National Requirements for plans i.e.:
To be drawn to an identified standard metric scale
‘Do not scale’ removed and replaced with other suitable wording allowing the LPA to scale from the drawing
Scale bar indicated to match scale ratio indicated
Provided on an up-to-date map (Location Plan and Block Plan)
Indicate North (Location Plan and Block Plan)
Provided at the scale indicated on the plan i.e. if the plan states 1:100 @A3 the plan must be provided at A3 (electronically and hard copy)
The Planning Service is unable to accept plans which are taken from the Cornwall Council Mapping web pages. (i.e. anything with the Cornwall Council watermark or the Cornwall Council licence number across the bottom.)
Where an Ordnance Survey based plan is being submitted for planning purposes the copyright and licence number must be shown
Please note this list is not exhaustive, please refer to the Validation Guide for a full list of requirements.
As well as the above list there are also things which applicants/agents can do to help speed up the planning process. These will also aid consultees and interested parties to review applications:
Provide plans ideally scaled to fit A4 or A3 (this will depend on the scale of development)
Submitted via the Planning Portal
An acceptable quality that is clear and legible
Plans submitted electronically must be uploaded in the orientation indicated on the plan
Named and titled in a logical manner, reflecting their content
Each plan numbered
Each plan submitted as a separate document clearly labelled.
Personal details removed such as mobile numbers. This is to reduce redaction required to comply with the General Data Protection Regulations
All plans must be submitted as separate single page PDF files. Multiple page combined PDF plans will not be accepted.
Further guidance and help
Cornwall Council has a list of Accredited Agents. The agents have proven that they can submit accurate householder and tree applications.
For further information regarding this service visit the Accredited Agents web page.