If you are at risk of becoming homeless, we offer free advice and support.
Disrepair and tenant rights
The Private Sector Housing Team provide help and advice on how to deal with repairs in the private sector.
Harassment and illegal eviction
Harassment or illegal eviction by a landlord is a criminal offence. Get advice if this is happening to you.
Struggling to pay your rent or mortgage
Asked to leave by family and friends
Get advice and help, so you can avoid becoming homeless. It is usually best to make a planned move; we can help.
Been given notice to leave
If you are having problems with your landlord or have been served an eviction notice, we can:
- negotiate with your landlord
- give you advice on your rights as a tenant.
You can now get free legal advice if you have been given a written notice of possession.
Contact Shelter by calling their helpline on 0344 515 2399.
Need adaptations for your disability
The Home Solutions Team can help you to manage staying safe at home.
The team includes handy people, occupational therapists and housing support officers.