Skip to content

Child protection and safeguarding


Do you have immediate concerns or are worried about a child or young person's safety? 

Visit the Multi Agency Support and Safeguarding Hub

Child Protection Conferences

A child protection conference is a meeting to discuss concerns which have been raised about the safety and well being of your child(ren). It is set up by social care. The social worker will explain the reasons for the meeting in your case.  

Find out more about Child Protection Conferences

For immediate concerns during evenings and weekends

Our Out of Hours Social Work Service is for:

  • children, young people or families experiencing immediate difficulties

  • people who have an immediate concern for the safety of a child / young person

You can contact us at:  01208 251300

If there is an immediate issue of safety then the Police should be called

You will be asked for your:

  • telephone number

  • location

  • which specialist Out of Hours Service you think you need

Hours available:

  • Weekdays from 5.15pm (4.45pm Fridays) until 8.45am

  • Weekends from 4.45pm on Friday until 8.45am the following Monday

  • All public holidays

Who will help me?

Children's Social Care emergencies are dealt with by a Children’s Social Worker and their Manager.

Emergency needs relating to children’s social work will be assessed with other agencies where appropriate. Our teams work with colleagues in police and health. This is to assess the needs of children and young people. Information will be shared for the safety of children and young people. 

The Out of Hours Service does not deal with routine requests

Non urgent requests should be referred to the Multi Agency Support and Safeguarding Hub at 0300 123 1116.

Read our Help outside normal hours leaflet

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form