Report an issue with a bridge, structure or retaining wall

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Due to essential system maintenance, this ‘Report an Issue’ page will be unavailable between 5pm on Tuesday 1st July 2025 and 10am on Wednesday 2nd July 2025. Please accept our apologies for any inconvenience. If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222.

Please use the map below to report an issue with a bridge, structure or retaining wall.

Please read the guidance below and then choose 'continue' to get started.

If you are struggling to use the map please see our help page.

Help to report an issue

You can also report another issue and track the progress of an issue you have already reported.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Roads, transport and parking
When reporting please first search for the location, click on the map to make sure the pin is in the right location on a road or highway, then click on the pin to see the form options. If you have any issues please use the contact details below.
0300 1234 222