Report a pothole

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Many of our forms will be unavailable From Tuesday 9 September 2025 at 5:30-8.30pm. This is due to essential maintenance. Please accept our apologies for any inconvenience caused. For more information please see our Planned maintenance page

Please use the map below to report a pothole.

First search for the location
Click on the map to make sure the pin is in the right location on a road or highway.
Then click on the pin to see the form options.

Please read the guidance below and then choose 'continue' to get started.

If you are struggling to use the map we have a help video to help you below.

Help to report an issue

If you have any issues please use the contact details in the 'Need help' section.

You can also report another issue and track the progress of an issue you have already reported.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Roads, transport and parking
When reporting please first search for the location, click on the map to make sure the pin is in the right location on a road or highway, then click on the pin to see the form options. If you have any issues please use the contact details below.
0300 1234 222