Rubbish and recycling

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Most problems can be solved online. It's the quickest and most convenient way to get help. 

View the most frequently asked information and the solutions for those below.

Item to big for rubbish collection

You can use our bulky waste collection service for items that are too big for normal household rubbish and recycling collections.

There is a charge for this service.

Book a bulky waste collection


Report a missed collection

Before you report a missed collection, please check our list of possible reasons why your rubbish may not be collected.

If you report a missed collection, we will try to collect within two working days.

Report a missed collection


Garden waste collections

You can use our garden waste collection service for things like grass clippings, weeds, leaves and prunings.

There is a charge for this service.

You can check the prices for the bins and the subscription by looking at our garden waste collection page.

Subscribe to have your garden waste collected


New recycling bags or boxes 

You can request new equipment with our online form. Please note it can take up to six weeks for your containers to be delivered. If you have recently placed an order please do not place another one. Your containers will be delivered as soon as possible.

Order new recycling bags or boxes 


Fly tipping

This report form can only be used for fly tipping incidents on public land. For instance on a highway, pavement or public open space.

For fly tipping on private land, or privately owned land, please contact 0300 1234 141.

Report fly tipping


Sharps collection

Clinical waste sacks and sharps boxes are not collected with normal household rubbish or bulky waste. All households producing clinical waste need to register with the council. We will collect and replace clinical waste bags once a week. Sharps boxes are collected as and when needed. You can get new sharps boxes from your healthcare provider.  We do not supply sharps boxes.

Arrange a sharps collection


Recycling centre van permits

If you have a large trailer or a commercial vehicle designed to carry goods, you need a permit to use the household waste and recycling centres. Permits are free for households in Cornwall and you can use them at any of our household waste and recycling centres.

We cannot accept trade waste.

Apply for a permit to use a van to go to the tip


Still need help?

If your query is still not answered you can try looking at our waste and recycling information or use the form above to contact the team.

Request help with something not listed

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