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Experience Privacy Notice

The Experience project from Cornwall Council is committed to protecting your privacy and security. This policy sets out how and why we use your personal data to keep you informed and in control of your information. Who we are Experience is an e-news service operated by Cornwall Council’s Experience team. They are based at County Hall,4S, County Hall, Truro, TR1 3AY. The Data Controller for the information you give us when.....

Last updated: 30/05/2025 12:27:59


Children's Rights Videos

The Children’s Rights Team is working with communities and partners to create resources to raise awareness of children’s rights. Please use and share these as appropriate. We will continue to develop resources over the coming months and any new resources will be included here. Videos The Children’s Rights Team worked with local children and young people to create a series of short videos. They are for different groups of .....

Last updated: 29/04/2026 14:39:46


Make a freedom of information request online

Before you make a request Before you make a freedom of information request please read the guidance on the how to make a freedom of information request page. If your request is for personal information you will need to make a Subject Access request under the Data Protection Act 2018. Full details about how to do this canbe foundon theData Protection page. You may find the information you need by: searching our published .....

Last updated: 01/08/2025 11:59:36


How to report Ash Dieback

Check if there are other cases in your area You can check if there have been any other cases of ash dieback in your area on theForestry Commission Interactive Map. Report ash dieback If there are no reports of ash dieback in your area you can report the sighting using the link below: Report ash dieback You should seek professional advice on the management of trees from a qualified tree surgeon (arborist) or tree specialis.....

Last updated: 29/09/2025 10:55:24


Events and campaigns

We hold events and campaigns throughout the year. Follow us on Twitter, Facebook and Instagram to see what we've been up to and keep up to date with our latest news. Watch our virtual open day Watch the Wadebridge Community Fire Station Virtual Open Day Our virtual open day offers you an insight into the life of an on-call firefighter from the comfort of your own home. This 3D interactive virtual tour of Wadebridge Commu.....

Last updated: 31/01/2022 09:36:16


Train services

Cornwall has a mainline service which runs between Penzance and Plymouthand five branch lines: Atlantic Coast Line Looe Valley Line Maritime Line St Ives Bay Line Tamar Valley Line Mainline services operate 7 days a week, but some branch lines do not operate Sunday services. You can download timetables and routes on theGreat Western Railway (GWR) websiteorplan your journey usingTraveline South West. Train Operators Grea.....

Last updated: 16/06/2025 11:40:43


General information on parish and town councils

What’s a local council? Cornwall has 213 civil parishes, each with its own governance body. These include a city council, 28 town councils, 168 parish councils, a community council and 15 parish meetings. They are the first tier of local government and play a vital role in engaging with local people and helping to shape their communities. They are generally referred to as thelocal councils or town and parish councils sect.....

Last updated: 01/10/2025 13:57:27


Enforcement responsibilities

We are responsible for enforcing health and safety regulations in workplaces in Cornwall. We share enforcement responsibility with the Health and Safety Executive (HSE). We have the same powers as HSE inspectors under the Health and Safety at Work Etc Act 1974. The Health and Safety at Work Etc Act 1974 Each organisation handles different types of premises as follows: Local Authority responsibilities Warehouses storing g.....

Last updated: 22/01/2026 09:32:08


Community Infrastructure Levy (CIL)

Please visit the CIL Fund page for details of the next CIL funding round. The Community Infrastructure Levy (CIL) Charging Schedule came into effect in Cornwall on 1 January 2019. This means that any development granted permission after this date may be liable to pay the levy. CIL allows local authorities to raise funds from new building projects undertaken in their area. It is governed by the CIL Regulations 2010 (as ame.....

Last updated: 31/03/2026 09:06:06


Street homeless or rough sleeping?

What to do if you are rough sleeping or know about someone rough sleeping: If you need help with this - you can either: Alert the local authority and outreach services by making a referral online to Streetlink Support or advise the rough sleeper to present as homeless by phoning 0300 1234 161 Rough sleeping in severe weather Cornwall has a Severe Weather Emergency Protocol (SWEP). This opens during periods of severe wea.....

Last updated: 22/07/2025 07:22:02


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