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Make a freedom of information request online

Before you make a request

Before you make a freedom of information request please read the guidance on the how to make a freedom of information request page.

If your request is for personal information you will need to make a Subject Access request under the Data Protection Act 2018.  Full details about how to do this can be found on the Data Protection page.

You may find the information you need by:

Make a request online

Freedom of Information requests should be made in writing. Please fill in the form below as fully as possible so that we can deal with your request efficiently.

Items marked with an asterisk (*) must be completed.  Other information may help us with your enquiry but you do not have to supply it.

When you send us this form, you will be sent  an email which will contain the information you submitted.   This will be sent to you without encryption so please ensure you do not include any sensitive information on this form.

Freedom of Information request

Privacy statement

We will only process the information input on this form to deal with your Freedom of Information Request.

The information you provide may be shared across the various service areas of Cornwall Council, as well as the Council’s wholly owned Group of Companies (such as Cormac, Cornwall Housing, Cornwall Airport Newquay & Cornwall Development Company), in order to fully investigate and answer the request. Where we need to liaise with a third party who provides a service for the Council, we will only share details of the request. We will not share your personal information. We will contact you to get your permission if it becomes necessary to pass on any personal information.

In line with our data retention policy, your personal information will be kept for up to 3 years from the date your enquiry is closed and will be stored with restricted authorised access.

You have a right to withdraw consent to your Freedom of information request at any time by contacting: Freedom of Information, New County Hall, Treyew Road, Truro, TR1 3AY or

If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: Data Protection Officer, Cornwall Council, County Hall, Truro, TR1 3AY. Email:  Tel: 01872 326424.

We would prefer you to contact us in the first instance to give us the opportunity to see if we can put things right.  However, if you are unhappy with the way we have processed your information, or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office. Tel: 0303 123 1113


Read our full FOI privacy notice 

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