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Temporary Event Notice

However, no appeal may be brought later than 5 working days before the first day of the event.If you have a complaint about the way your temporary event notice was processed, please contact the Licensing Service.Consumer ComplaintsIf you have a problem with an event operating under a temporary event notice, we recommend you contact the organiser directly to try to resolve the dispute.

Last updated: 08/07/2026 10:59:01


Food premises complaints

Report food premises that are dirty, a build up of waste, mice or other pests, or concerns over the way staff handles food

Last updated: 27/05/2026 12:42:50


Unreasonable Customer Behaviour Policy

We will always deal with complaints or requests for information impartially.

Last updated: 13/10/2025 06:37:49


Cornwall Council Planning Enforcement Plan

What is planning enforcement What is or is not a breach of planning control How we deal with reported planning enforcement issues includes: The principles of good planning enforcement How can a planning enforcement issue be reported How will the Council deal with a report of an alleged breach of planning control What can happen in a planning enforcement investigation includes: What if a report is made about work on my property What are the possible outcomes of an investigation How we use planning enforcement tools includes: What planning enforcement tools are available and when the Council uses them How we manage complaints and other services includes: Chargeable discretionary services Advertisement enforcement What if I am dissatisfied with the way the case was managed Unreasonable customer behaviour Planning enforcement legislation and policies includes: Government legislation Cornwall Council policies.

Last updated: 27/05/2026 12:32:18


Parent support and advice

Information to provide parents and carers with support and advice in relation to schools

Last updated: 08/06/2026 12:59:52


Make a complaint about Data Protection

Use the form below to tell us if you:are unhappy with a Subject Access Requestwish to raise a concern around a personal data breach orany other aspect of data protectionData protection statementThe information you provide on this form will be used to investigate and respond to your data protection complaint. ...It will also be shared with the Information Commissioner’s Office in the event a complaint is escalated to them as the regulator.   

Last updated: 14/08/2026 14:22:45


Food poisoning complaints

Use this form to report alleged food poisoning after eating food bought in store, a restaurant or takeawy

Last updated: 27/05/2026 12:02:01


Wild birds and seagulls

We are unable to help with complaints about wild birds and seagulls on privately-owned property/land....For complaints about noise from caged birds, please see our Noise nuisance webpage....Complaints about roosting pigeons can be reported to the Community Protection Team at the contact details at the bottom of this page.

Last updated: 13/11/2025 12:40:36


Noise Advice

Noise management support for businesses in Cornwall with the aim of addressing environmental health matters relating to noise from your business operations.

Last updated: 14/06/2023 05:23:02


Council Tax appeals and feedback

When this happens, we want you to tell us so that we can put these things right.Cornwall Council has a two-stage complaints feedback process for Council Tax and other services....We aim to respond to your complaint whether it's at Stage 1 or Stage 2 within 12 weeks.If you haven't received a response within that time, or if you're unhappy with the outcome, you can escalate your complaint to the Local Government and Social Care Ombudsman (LGSCO).Find out about the complaints feedback processBefore You Complain to the OmbudsmanThe LGSCO has created a short video with top tips for making a complaint, including: what steps to take before contacting themhow to explain what's gone wrongwhat information to include to help them understand your situationPlease note:You should contact the LGSCO within one year of becoming aware of the issue.Your complaint should explain how the problem affected you personally or caused an injustice.Watch the short videoContacting the LGSCOLocal Government and Social Care Ombudsman53-55 Butts RoadCoventry CV1 3BHTel: 0300 061 0614Website: Local Government and Social Care Ombudsman Our Corporate Feedback PolicyOur Corporate Feedback Policy explains...how we handle complaints, as well as other types of feedback such as comments, suggestions, and compliments.Penalty NoticesIt is a criminal offence to try to avoid paying Council Tax.

Last updated: 14/09/2026 11:22:07


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