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Work for children's services

Their achievements are celebrated and they are involved in interview panels and have well established links with the corporate parenting board.

Last updated: 23/09/2026 15:35:16


Kevren privacy policy

Complaints If you think we’ve got something wrong, please do write and tell us, so we can try to put things right.

Last updated: 12/09/2023 11:53:52


Registration Privacy Policy

If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: -Data Protection Officer Assurance, Cornwall Council, County Hall, TRURO, TR1 3AY.Phone: 01872 326424Email: dpo@cornwall.gov.uk I don’t agree with somethingWe would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns directly with the Information Commissioner’s Office:Phone: 0303 123 1113Visit the ICO website

Last updated: 18/08/2026 11:46:36


Jargon buster

If you have previous LGPS membership with another local authority, these benefits can be transferred to the Cornwall Pension Fund.Internal disputes resolution procedure (IDRP)A complaints procedure, which provides scheme members and former members with the opportunity to settle any complaints or disputes they may have in regards to any decisions made, or their pension entitlements under the Cornwall Pension Fund. ...Increases are based on the previous years rise in inflation (from 30 September to 30 September) and are applied to pensions in payment and preserved pensions.Pensions Advisory service (The Pensions Advisory Service - TPAS)TPAS gives free advice on pension matters.Pensions OmbudsmanThe Pensions Ombudsman deals with complaints of maladministration and with disputes regarding pension entitlement.Pensions Regulator (The Pensions Regulator)The role of the Pensions Regulator is to protect scheme members and promote efficient administration of occupational pension schemes.Preserved benefitsIf you leave employment or opt out of the Cornwall Pension Fund with more than 2 years pensionable service in the scheme you will be entitled to preserved benefits. 

Last updated: 24/08/2026 13:23:14


Home Improvement Loan for owner-occupiers and private landlords

Applications can either be proactive or as the result of a tenant complaint  For licensable HMOs, a valid application must have been submitted or a licence is currently in place  If part of the property is used as a holiday let, tat unit will not be eligible for funding Retrospective applications will not be accepted  All necessary permissions must be in place, for example planning permission or building regulations approval. 

Last updated: 07/10/2025 10:14:00


Our employee survey

We embed these actions into our corporate and local strategies and plans.

Last updated: 07/03/2025 14:09:42


Contact Trading Standards

The Citizens Advice consumer helpline takes all enquiries on behalf of Trading Standards, across England and Wales.The helpline can help you to:get advice about goods or servicesfind information regarding your consumer rightsmake a complaintIf you need to report an issue to Trading Standards, please direct these enquiries to the Citizens Advice consumer helpline.Make a complaint or get adviceIf you would like to make a comment or raise a question about trading standards please use the form below.* indicates a mandatory fieldThe information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services. 

Last updated: 14/08/2026 14:12:29


Committee Action Tracker 2025

Contract ProcurementAction - The Leader to discuss with Councillor La Boarde the issues she raised in relation to the proposed use of rubber crumb as part of the development of the football pitch.Response - Individual Decision Day minutes.Cornwall Housing Limited - Appreciation of TenantsAction - Councillor La Broy to investigate with Cornwall Housing Limited whether they recognised their tenants who keep their properties in good condition and report back to Councillor Webb.Response - Discussions are ongoing.Current House Building Target for Cornwall CouncilAction - Councillor La Broy to share both the letter and response he committed to at the previous meeting (Minute Ref CC/64, point 17 refers) as soon as both were available with all Members.Response - Correspondence with the Secretary of State for Housing, Communities and Local Government.Corporate Parenting BoardAction - Councillor Frank confirmed that she would raise the matter of puberty blocker trials at the next meeting of the Corporate...Parenting Board.Response - completed at Corporate Parenting Board of 3 December 2025.

Last updated: 21/09/2026 13:58:13


Tenants guide to understanding harassment and illegal eviction

Report it to your local Council In Cornwall, contact: Private Sector Housing By phone: 0300 1234 582 By email: psh@cornwall.gov.uk You can also submit a complaint via Cornwall Councils Harassment and Illegal Eviction form. 5.

Last updated: 26/11/2025 16:21:56


Privacy Notice - Use of Beam Notes (formerly Magic Notes)

.”☐ I agree to recording and transcription☐ I do not agree to recordingThis privacy notice should be read in conjunction with the Adult Social Care Privacy Notice and the Council’s Corporate Privacy Notice which are published on the Council’s website.

Last updated: 28/08/2026 15:39:42


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