Who will control my data?
The Superintendent Registrar is a data controller for birth, marriage and death registrations and can be contacted at Cornwall Council, County Hall, Treyew Road, Truro, TR1 3AY.
Phone: 0300 1234 181
Email: registration@cornwall.gov.uk
The Registrar General for England and Wales is a joint data controller for birth, marriage, death and civil partnership registrations and can be contacted at the General Register Office, Trafalgar Road, Southport, PR8 2HH.
Cornwall Council is a data controller for civil partnership registrations, information collected on local booking systems and customer surveys, and can be contacted at Data Protection Officer Assurance, Cornwall Council, County Hall, Truro, TR1 3AY.
Phone - 01872 326424
Email - dpo@cornwall.gov.uk.
Data Protection registration Number; Z1745294
If there is something you don’t understand
Please contact the Registration Service
Phone: 0300 1234 181
Email: registration@cornwall.gov.uk
How we will use the information about you?
Registration of Birth, Death, Marriage and Civil Partnership Notices, Ceremonies and
Citizenship Personal information collected from you in order to register an event is required by law.
The main legislation which governs the collection of registration information is the
- Births and Deaths Registration Act 1953
- The Marriage Act 1949,the Civil Partnership Act 2004
- Nationality, Immigration and Asylum Act 2002
You may be legally obliged by these acts, and other pieces of legislation, to provide certain pieces of information. If you fail to provide information you are required to give us you may, amongst other things, be liable to a fine, or we may not be able to provide the service you are applying for, such as a marriage or a civil partnership.
The information given by you will be used to book your appointment, ceremony or citizenship on our Registration Booking system.
Personal information may also be collected from you if you are making an application to this office to correct information contained in a register entry.
The information you provide will be held and processed by registration officers for this registration district. A copy of the information collected by a registration officer will also be sent to the Registrar General for England and Wales so that a central record of all registrations can be maintained.
Registration information held at this office may be shared with other organisations in the course of carrying out our functions, or to enable others to perform theirs.
A copy of any register entry will be provided by this office in accordance with the law to any applicant, provided they supply enough information to identify the entry concerned and pay the appropriate fee. The copy may only be issued in the form of a paper certified copy (a “certificate”).
Indexes for events registered at this office are publicly available in order to help members of the public identify the registration record they might need. Indexes are available in hardcopy and are held by the Registration Service at Kresen Kernow archive centre.
Ceremony, Citizenship and Appointment bookings
Your data will only be used for the purposes of booking your birth, death, notice appointment or the planning and delivering of your ceremony or citizenship, and will be stored on our Registration Booking system; it will not normally be shared with any third parties outside this process.
However, please note that on occasions where you have booked a third party venue, or a Registration room within a Cornwall Council shared building, we would need to share your surnames with that specific third party venue to enable the booking to be identified.
We will contact you using the e-mail /text/ telephone / postal details you provide at the time of your booking. Personal information relating to you will be contained within these communications and may be sent via a third party application – GOV.UK Notify.
We may also use your contact details to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services.
Who else will we share your information with?
We will only share information where there is a lawful basis to do so for the following reasons:
- Statistical or research purposes
- Administrative purposes by official bodies e.g. ensuring their records are up-to-date in order to provide services to the public
- Prevention or detection of a crime
- Ceremony bookings – to enable the booking to be identified with specific third party venues.
- Confirmation SMS messages of appointments using GOV.UK Notify third party system.
Further information on data held by the registration service and a full list of the organisations with whom registration data is shared, the purpose and the lawful basis for sharing the data can be obtained by asking staff at this office.
Safeguards
Your data will be held within Cornwall Council’s secure network and premises and will not be processed outside of the UK, the EEA. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.
How long will we keep this information for?
Registration information is retained indefinitely as required by law.
Information held by Cornwall Council is retained for up to 6 years from the date you last accessed the service.
Information held within our appointment booking system is retained for 2 years.
If you cancel your ceremony or notice appointment before either take place, your personal information will be deleted after 2 months from the date of the cancellation.
Information held by GOV.UK Notify and its third part providers is automatically deleted after a period of between 3 days and 12 months.
What are my data rights?
Your personal information belongs to you and you have the right to:
- be informed of how we will process it
- request a copy of what we hold about you and in commonly used electronic format if you wish
- have it amended if it’s incorrect or incomplete (where the law permits)
- have it deleted (where we do not have a legal requirement to retain it)
- withdraw your consent if you no longer wish us to process
- In certain circumstances you have the right to object to the processing of your personal information
- object to us using it for marketing or research purposes
- your information will not be subjected to automated decision making
How do I exercise these rights?
If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: -
Data Protection Officer Assurance, Cornwall Council, County Hall, TRURO, TR1 3AY.
Phone: 01872 326424
Email: dpo@cornwall.gov.uk
I don’t agree with something
We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.
However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns directly with the Information Commissioner’s Office:
Phone: 0303 123 1113