The Citizens Advice consumer helpline takes all enquiries on behalf of Trading Standards, across England and Wales.
The helpline can help you to:
get advice about goods or services
find information regarding your consumer rights
make a complaint
If you need to report an issue to Trading Standards, please direct these enquiries to the Citizens Advice consumer helpline.
Make a complaint or get advice
If you would like to make a comment or raise a question about trading standards please use the form below.
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The information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services.
Your information will not be used for any other purpose by Cornwall Council, and will not be passed onto any other third party without your permission. In accordance with Cornwall Council’s Record Retention Policy, the information you provide on this form will be retained for 12 months. All personal information held by Cornwall Council is held safely in a secure environment.