Most customers are looking for:

If your question is not answered here, please contact us using the details on this page.Logging in to your website accountForgotten passwordStep by step instructions if you have forgotten your passwordIssues with SafariWe've recently seen a small number of customers experience similar login issues due to a privacy feature in some Safari versions.During the sign-in process, Safari can sometimes block a security cookie that our website needs in order to authenticate your account correctly.Apple support articlePlease try switching off this feature or you'd prefer, you can also try using an alternative browser such as Chrome.Planning applicationsUnable to login to your planning applicationPlanning applications are created on the Planning Portal not the Cornwall Council website.Go to the Planning portal websiteUnable to find planning applications when searching with the reference numberPlanning applications are held in the online planning register, not on our website....From the online planning register you can search for planning applications using a:keywordreference numberpost codefirst line of an addressUnable to comment on a planning applicationTo be able you to comment on a planning application you must have a registered website account.Register for an accountIf you already have a registered accountLogin to your website accountCheck that your title, forename and surname are all showing in the ‘your details box’ along with your address.Complete any missing information and select ‘update’ at the bottom of the box.Scroll down your account page until you see 'Planning information'Click on new searchYou should now be able to go back to the online planning register and submit your planning application comments.Unable to change your address on the planning registerFirst you will need to login to your account on the Cornwall Council website rather than the online planning register.Login to your accountOnce logged into your account on the Cornwall Council...website you can amend your personal details from you account page.Notifications for planning applicationsIf you have an account registeredTo set this up, please follow the process below:First login to your website account from your account page scroll down to 'planning information' and click “new search”Search for applications in the area you are interested inWhen the search results come back, click on the "save search" button You will then be asked whether you would like to be notified via email about new search results.

https://www.cornwall.gov.uk/the-council-and-democracy/website-help-and-information/how-to-solve-common-issues/

Last updated: 24/08/2026 08:50:57

When consent is required Hazardous Substance Consent is required for: Substances listed as hazardous; which are; On a site at, or in excess of, the 'controlled quantity' As set out in the Planning (Hazardous Substances) Regulations 2015 Applications for a new consent Please use the Hazardous Substances Application Form and Certificates (new consent) to make your application....The register of Hazardous Substances applications can be viewed via the Online Planning Register....Please follow these instructions to view the full list of Hazardous Substances Consent applications on the Online Planning Register: select 'Advanced' tab under 'Application Type', select 'Hazardous Substance Consent' from the drop down list select 'Search'.

https://www.cornwall.gov.uk/planning-and-building-control/planning-applications/hazardous-substances-consents/

Last updated: 30/11/2022 11:40:10

A Climate Emergency Development Plan Document a Renewable Energy Landscape Sensitivity assessment was carried out.

https://www.cornwall.gov.uk/planning-and-building-control/planning-policy/adopted-plans/climate-emergency-development-plan-document/climate-emergency-dpd-renewable-energy-sensitivity-assessment/

Last updated: 01/09/2026 10:59:38

Large public events require extra planning and preparation, sometimes lasting months or even a year.  ...Planning and Organising  Within this section you can find out: what you need to consider when planning a large event what permissions, licences and insurance you will need  information on traffic management and how to advertise your event How much notice do I need to give?...This could affect the numbers attending and the support the emergency services can offer You will also need to consider: whether you need permission to hold the event who needs to be consulted whether you need licences and planning permission Find out more about permissions Location The location of your event is one of the most important decisions. 

https://www.cornwall.gov.uk/business-trading-and-licences/organising-an-event/guidance-for-large-events/

Last updated: 27/08/2026 14:34:32

You may need several different types of permission to hold your event; planning permission or licences or consent of the landowner of your event site You should provide at least 3 months’ notice of an event to allow time for licences/permissions to be issued....You may need: Licences for events, premises or entertainment Planning permission – to put up buildings and other structures Permission from the landowner to use the event site – there may be a charge for this and you may need to book popular sites well in advance Permission for traffic management, including road closures, cones and signs, or to use the public highway or for advertisements such as banners Permission from the emergency services – for instance, from HM Coastguard if your event involves water based activities like a boat race or wind surfing Insurance as a requirement for some permissions and licences....Organisations to contact Highways For events that have an impact on the highway (signs, traffic management, road closures, restrictions on street parking, banners, bunting, seasonal lights, etc) Streetworks SectionTransportation ServiceEnvironment, Planning and EconomyCornwall CouncilRadnor RoadScorrierRedruthCornwallTR16 5EH Email: streetworks@cornwall.gov.uk Tel: 0300 1234 222 Emergency services Decide what additional information is required regarding specific activities and make contact with other relevant organisations.

https://www.cornwall.gov.uk/business-trading-and-licences/organising-an-event/permissions-for-large-events/

Last updated: 27/05/2026 12:39:51

Emergency events are indiscriminate. They can threaten human welfare and damage the environment. This can lead to disrupted council services, utilities and everyday normal life.

https://www.cornwall.gov.uk/people-and-communities/emergency-management/business-continuity/cornwall-council-business-continuity-planning/

Last updated: 30/06/2021 09:23:25

The Cornwall Local Plan 2050 guides future homes, jobs infrastructure and sustainable growth across Cornwall. Explore the latest consultations, evidence, vision and opportunities to shape Cornwall's future.

https://www.cornwall.gov.uk/planning-and-building-control/cornwall-local-plan-2050/

Last updated: 15/09/2026 10:50:35

This video shows well known Cornish artist Kurt Jackson describing the benefits of  planting trees, creating woodland habitats and their importance for our wellbeing....Planting now will help to mitigate the effects that climate change is already having on our environment....For example by: providing energy reduction options such as electric car charging points planning how our coast and marine life can be protected and enhanced. 

https://www.cornwall.gov.uk/environment/countryside/forest-for-cornwall-programme/why-plant-a-tree/benefits-for-people-and-places/

Last updated: 13/01/2026 10:29:47

It includes guidance on: When planning permission is required; and Other considerations such as licences and building regulations....Do I need planning permission?...To find out about this, please visit our web page: Permitted development The Planning Portal have published some guidance on EV charging points: Planning Portal - advice on electric vehicle chargers Not all properties benefit from permitted development rights.

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/electric-vehicle-ev-charging-points/

Last updated: 23/02/2026 16:13:47

You can read our planning approach to integration of trees into developments in our note on Trees and planning....Officers may include tree-related planning conditions in a planning consent....Please discuss requirements with your planning officer.

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/trees-in-development/

Last updated: 31/05/2023 14:32:33