Highways Act 1980 Section 31(3) and Section 31(5)
Erecting, or retaining notices by a landowner can prevent, or diminish, the chances of a successful claim for the existence of a public right of way over their land....The term notice in Section 31(3) refers to a sign directed at members of the public....To have legal effect it must be ‘visible by persons using the way’.
https://www.cornwall.gov.uk/environment/countryside/landowner-statements-highways-act-1980-section-31-6/highways-act-1980-section-31-3-and-section-31-5/
Last updated: 05/02/2021 11:31:56
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Ways to participate in Council meetings
Cornwall Council public participation scheme
Cornwall Council enables those that live and work in Cornwall to have a say in their work. ...The name of the scheme is 'public participation'. ...When you submit a public question, you will have the opportunity to attend the meeting to present that question.
https://www.cornwall.gov.uk/the-council-and-democracy/councillors-and-meetings/ways-to-participate-in-council-meetings/
Last updated: 16/10/2025 07:07:27
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Council Tax appeals and feedback
You will need to provide evidence as to why you think your property is incorrectly banded.You can find more information about challenging your Council Tax band on The Valuation Office website.Valuation Office websiteProperty Bandshow domestic properties are assessed for Council Tax bandscheck your Council Tax BandPlease use the Valuation Office Agency general enquiries form, if you wish to contact them.Contact the VOA Challenge your council tax liabilityYou should tell us straight away if you think that:Your home shouldn’t be charged council taxThe bills are being sent to the wrong personWe have not reduced the bill even though a disabled person lives thereIf we have not applied a discount or exemption, to which you feel you are entitled.You can view a list of all the discounts and exemptions available.Please see our ‘Get Money off Your Council Tax Bill’ pages, where you can also make an online application.Get Money off Your Council Tax BillDo you wish to appeal against your Council Tax...If we are unable to change your liability, we will provide you with a full and clear explanation of our decision.Whilst we are considering your appeal, you must continue to pay your original bill....Once you’ve received this, if you still disagree, you can appeal to the 'Valuation tribunal'Valuation Tribunal websitethe Valuation Tribunal is independent of the councilyou do not have to pay to submit an appeal, but you will have to pay for your own costsYou must appeal in writing within:two months of the council telling you its decision, orfour months of you first writing to the council (if you haven’t had a response)If the tribunal agrees with you, the council will update your liability and send you a new bill.Any over-payments that may have been made will be reflected in your new bill.
https://www.cornwall.gov.uk/council-tax/your-council-tax-bill/council-tax-appeals-and-feedback/
Last updated: 14/09/2026 11:22:07
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Still need help?
Use our online form to report a problem with your Self Service account....This includes logging into your account or any security or technical issues you find....Data protection and privacy
The information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services.
https://www.cornwall.gov.uk/council-tax/your-council-tax-bill/sign-up-to-view-your-council-tax-online/still-need-help/
Last updated: 27/05/2026 12:27:19
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Awards
The Public Protection service has been nominated for and won many awards for its work across environmental health, trading standards, environmental protection, animal welfare and licensing....Recent awards
iESE Awards 2021Winner - Outstanding Customer Service
OPSS Regulatory Excellence Awards 2021Winners - Better Business for All
Regulatory Excellence Awards 2019Winner - Local Authority of the Year
Awards archive
Better Business for All Partnership award 2016Winner - Best Partnership
Private Water Supplies Team:Local Government Chronical (LGC) 2015Team of the Year
Community Protection TeamRSPCA – Gold Footprint Award 2015The Dog Welfare and enforcement team have won this award for the 5th consecutive year.
https://www.cornwall.gov.uk/business-trading-and-licences/business-regulatory-support/about-us/awards/
Last updated: 04/10/2022 07:29:29
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CFRS privacy notices
We are updating our Privacy Notice to reflect the changes we have made....We provide a wide range of public services, so one notice for all services may not give you enough detail....We process and hold your information in order to provide public services.
https://www.cornwall.gov.uk/fire-and-rescue-service/contact-cfrs/cfrs-privacy-notices/
Last updated: 27/05/2026 12:26:47
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Your council tax bill
Find out how to register to view your council tax bill online, see ways to pay your council and view council tax bands
https://www.cornwall.gov.uk/council-tax/your-council-tax-bill/
Last updated: 27/05/2026 11:59:26
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Dogs on public rights of way
Nonetheless this entitlement is confined to the line of the path and only exists whilst the dog is accompanied by its owner/ keeper.The law does not rule that a dog be kept on a lead whilst accompanied on a public right of way....It may result in either a fixed penalty notice being issued against the person responsible for not clearing up after the dog or in a prosecution and a fine being imposed if found guilty.If you would like to report dog fouling we would be in a better position to take action should you be able to provide a full description of what happened....This gives added weight to the Country Code which states you must 'Keep your dogs under close control'.Aggressive dogs on Public Rights of WayAny dog which stands on a public right of way and, by its 'threatening behaviour', prevents users from using the path constitutes a public nuisance and is therefore considered to be an obstruction.
https://www.cornwall.gov.uk/environment/countryside/public-rights-of-way/dogs-on-public-rights-of-way/
Last updated: 19/10/2026 09:13:24
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Training testimonials
See what businesses had to say about our training services....Feedback from Level 3 Food Safety for Catering (July 2022)
"Can I just say, it was a pleasure to have you as a teacher...."Thank for your guidance and sharing your wisdom with us."
https://www.cornwall.gov.uk/business-trading-and-licences/business-regulatory-support/testimonials/training-testimonials/
Last updated: 04/10/2022 07:59:21
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CCTV in public spaces
It helps create a safer place for residents, businesses, and visitors.Cornwall Council monitors CCTV in the following towns:TownLocation of CamerasBodminSkate ParkFootball PitchCar ParkSt Nicholas StreetMount FollyClock Tower FollyTurf StreetFore StreetWhetherspoonsHigher Bore StreetClock TowerFair View ParkPriory RoadLiskeardBarras PlacePike StreetBaytree Hill x2RoundaboutCattle MarketCattle Market Car ParkLux StreetWadebridgeCamel Trail (Padstow)The PlattBridge EastCar ParkPavillionsCamel Trail (Bodmin)We know some people may have concerns about CCTV in public places....We work closely with town councils to protect people's privacy.We do this by:Limiting who can access CCTV recordings and the control room.Carefully choosing where cameras are placed and what they can see.Town and parish councils pay for the scheme through council tax....They can call for help if they see someone who is ill, injured, or at risk.We use CCTV to:Help find vulnerable people and get them support.Help people who need medical assistance.Work with the police to improve community safety.Help prevent and detect crime.Reduce fear of crime.Help identify and prosecute people involved in crime or disorder.Support emergency services during incidents.Help the local authority enforce licensing laws.Towns Not Monitored by Cornwall CouncilCornwall Council no longer monitors CCTV in:CamborneFalmouthHayleHelstonPenzancePerranporthRedruthSt IvesTruroIf your query relates to one of these towns, please contact the relevant town council.
https://www.cornwall.gov.uk/transport-parking-and-streets/roads-highways-and-pavements/highway-cctv-and-anpr-privacy-notice/cctv-in-public-spaces/
Last updated: 05/10/2026 14:38:26
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