Skip to content

Still need help?

Due to essential maintenance Council tax and benefit forms may have a short interruption between 6-8pm on Tuesday 21 May. Please accept our apologies for any inconvenience caused.

Use our online form to report a problem with your Self Service account. This includes logging into your account or any security or technical issues you find.

Self-service contact form

Data protection and privacy

The information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services. Your information will not be used for any other purpose by Cornwall Council, and will not be passed onto any other third party without your permission. In accordance with Cornwall Council’s Record Retention Policy, the information you provide on this form will be retained for 6 months. All personal information held by Cornwall Council is held safely in a secure environment. Read our full privacy notice that tells you how we use your information.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service