If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: Data Protection OfficerAssuranceCornwall CouncilCounty HallTruroTR1 3AYTel: 01872 326424Email: dpo@cornwall.gov.uk  I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right. ...However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office: 0303 123 1113https://ico.org.uk/make-a-complaint/  Why do you need my information?

https://www.cornwall.gov.uk/planning-and-building-control/planning-applications/planning-and-sustainable-development-privacy-notices/planning-privacy-notice-c-for-planning-conditions-monitoring-visits/

Last updated: 01/08/2025 09:48:58

If you provided this to us electronically for automated processing, we will return it in the same way. have it amended if it’s incorrect or incomplete have it deleted (where we do not have a legal requirement to retain it) withdraw your consent if you no longer wish us to process restrict how we process it object to us using it for marketing or research purposes object to us using it in relation to a legal task or in the exercise of an official authority request that a person reviews an automated decision where it has had an adverse effect on you How to exercise these rights If you would like to: access any of the information we hold about you or have concerns regarding the way we have processed your information Please contact: Data Protection Officer, Assurance, Cornwall Council, County Hall, Truro,TR1 3AY Tel: 01872 326424Email: dpo@cornwall.gov.uk  I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can...However, if you are unhappy with: the way we have processed your information or how we have responded to your request you can raise your concerns direct with the Information Commissioner’s Office Tel No. 0303 123 1113  Website: https://ico.org.uk/make-a-complaint/

https://www.cornwall.gov.uk/the-council-and-democracy/website-help-and-information/privacy-policy/parking-operation-privacy-notice/

Last updated: 01/08/2025 10:32:04

Subscribe to our newsletter Join us online Facebook www.facebook.com/forCornwall Twitter @CornwallCouncil twitter.com/CornwallCouncil Contact the Council Contact your councillor Send us a comment, compliment or complaint Contact the Council Do you have a question or need more information?

https://www.cornwall.gov.uk/the-council-and-democracy/campaigns-consultations-and-petitions/have-your-say/

Last updated: 01/04/2025 14:08:59

Cornwall Council holds information about service users, carers and people seeking employment in Adult Social Care in order to: understand any needs you may have for personal care and supportprovide you with relevant advice and informationprovide services or arrange for others to provide services to meet your eligible assessed needsprovide services to members of your family or people with whom you have an important relationshipunderstand if you or others are at risk of abuse and take appropriate actionreview the quality of care you are receivinghelp investigate any complaints about carehelp us monitor and improve servicesfor billing and financial management purposesto help connect people to care employers Use of your NHS Number in Adult Social CareIf you are receiving support from Adult Social Care then the NHS may share your NHS number with us....Further information is available in the Council’s corporate privacy notice. ...Our corporate retention guidelines show how long we keep information for different services.

https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/how-we-use-your-personal-information-to-provide-adult-social-care/privacy-notice-people-commissioning/

Last updated: 28/08/2026 15:39:51

I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right at localism@cornwall.gov.uk  However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office: Telephone: 0303 123 1113 Website: https://ico.org.uk/make-a-complaint/

https://www.cornwall.gov.uk/people-and-communities/cornwall-council-community-chest/community-chest-privacy-notice/

Last updated: 01/08/2025 09:53:15

The debt recovery team of the authority will also pursue any non-payment of a charge.Complaints about chargesIf you have a complaint about our fees you should initially raise your concern with us....The Council has a comprehensive complaint handling process....If your complaint is not satisfactorily responded to by the officer concerned, details of how to resolve your complaint is available on request and can be viewed on the Council’s feedback and complaints page.Transitional ProvisionsThe authority’s previous scheme for the recovery of charges continues to apply in relation to building work for which plans were first deposited, a Building Notice given, a Reversion charge becoming payable, or a Regularisation application was made, during the date of operation of that previous scheme of charges

https://www.cornwall.gov.uk/planning-and-building-control/building-control/making-an-application/building-control-schedule-of-charges/

Last updated: 27/07/2026 14:44:18

Further information Tenancy information Paying your rent Booking a repair Mutual exchange Home solutions, adaptations and the Handyperson scheme Garages available to rent Right to buy Complaints and feedback Cornwall Housing Tenant Satisfaction Measures Homeless or at risk of becoming homeless advice

https://www.cornwall.gov.uk/housing/council-housing/

Last updated: 29/10/2025 08:10:49

This includes Council led schemes as well as working with the private sector to help unlock strategic or stalled projects:Act as lead for the Place Partnership between Cornwall Council and Homes EnglandLead/support activity to bring more grant funding into schemes to unlock delivery in CornwallAct as Planning lead for the Council's Homes Cornwall programmePromote Cornwall as a place for housing developers/investorsWork with private sector developers of strategic or stalled schemesPrepare masterplans and concept plans for the Council's own strategic sitesReview other mechanisms to unlock or accelerate deliveryMonitor and review development activity to establish a database of stalled schemesPlanning Enforcement and AppealsWhat we doInvestigate complaints about suspected breaches of planningTake enforcement action against breaches of planningDeal with appeals against decisionsApply for appeal costs awardsCommunicate learning from appeal decisionsMonitor and enforce on minerals and waste sitesFind

https://www.cornwall.gov.uk/planning-and-building-control/contacts-team-info-and-contact-details/

Last updated: 14/10/2026 07:13:29

However, when personal information might be used for research and planning purposes, you have a choice about whether we use personal information this way under the National Data Opt-Out.If you are happy with this use of personal information you do not need to do anything.If you do choose to opt out of your personal information being used for research and planning purposes, personal information will still be used to support individual direct care.More information and contact: https://www.nhs.uk/your-nhs-data-matters/This NHS Number Privacy Policy links to a number of other Council privacy policies:Cornwall Council Privacy PolicyAdult Social Care Privacy PolicyTogether for Families Privacy PolicyWellbeing and Public Health Privacy NoticesWe would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right....However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office.Telephone: 0303 123 1113 or at https://ico.org.uk/make-a-complaint/

https://www.cornwall.gov.uk/health-and-social-care/childrens-services/know-your-rights-how-to-get-involved-and-further-information/how-we-use-your-information-to-provide-services/privacy-notice-use-of-your-nhs-number/

Last updated: 28/08/2026 15:45:19

If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact: Data Protection OfficerAssuranceCornwall CouncilCounty HallTruroTR1 3AYTel: 01872 326424Email: dpo@cornwall.gov.uk  I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right. ...However, if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office Tel No. 0303 123 1113 https://ico.org.uk/make-a-complaint/  Why do you need my information?

https://www.cornwall.gov.uk/planning-and-building-control/planning-applications/planning-and-sustainable-development-privacy-notices/planning-privacy-notice-b-for-planning-applicants-all-application-types/

Last updated: 01/08/2025 10:41:06