Contacts - team info and contact details

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


The Planning and Sustainable Development Service has a number of teams who deal with different areas of planning.

You can contact and find out more about the planning service teams using the links below.


Land Charges

What we do

A local land charge is a restriction on a piece of land or property that can:

  • limit its use or
  • bind the owner to a payment of a sum of money. 

The land charges team search the land charges register for potential purchasers of properties and land.

Find out more about local land charges.


Planning Policy

What we do

  • Create the planning vision and strategy for Cornwall.  This will set out how development will take place to 2030 and beyond.
  • Produce the Cornwall Local Plan and other policy documents.  The Local Plan sets out policies used to decide planning applications.
  • Monitor the delivery of development
  • Monitor how well our policies are used
  • Neighbourhood Planning

Find out more about the Cornwall Local Plan and Neighbourhood Planning


Sustainable Development

What we do

  • Lead on spatial strategies for our towns.  These will contribute to Planning Policy.
  • Support Place Shaping activity in larger communities
  • Work with developers and land owners on strategic development opportunities
  • Attract funding for Cornwall to deliver major schemes

Find out more about spatial planning


Planning Enforcement and Appeals

What we do

  • Investigate complaints about suspected breaches of planning
  • Take enforcement action against breaches of planning
  • Deal with appeals against decisions
  • Apply for appeal costs awards
  • Communicate learning from appeal decisions
  • Monitor and enforce on minerals and waste sites

Find out more about planning enforcement.


Development Management

We work in an area team structure of 8 planning teams and Cornwall-wide specialists.  Find out more about the area planning teams.

What we do

We provide pre-application advice and decide planning and related applications.

We deal with the following types of planning applications:

  • Minor applications
  • Major applications (more than 10 dwellings or a floor space of more than 1,000 square metres)
  • Householder applications (extensions, accesses, outbuildings, renewables and alterations to a property)
  • Listed Building consents
  • Certificates of Lawfulness
  • Tree Preservation Orders
  • Works to trees in a conservation area
  • Minor amendments
  • Discharge of conditions
  • Minerals and waste applications

Planning officers decide most applications using delegated permissions.  The Planning Committees deal with the most complex and contentious applications.

Find out more about planning advice and guidance and Planning Committees.


Planning Support

What we do

  • Support the development management teams in processing planning applications
  • Validate and register applications
  • Handle general planning enquiries
  • Process history searches

Customer Relations

What we do

We deal with customer queries regarding planning applications and planning processes including:

  • Assisting customers with the use of the online planning register
  • Providing advice and signpost to further information regarding submission of planning applications
  • Help with the Planning Enforcement and how to report a breach
  • Answer queries regarding planning applications and neighbour notification
  • Deal with unsuitable representations from website

The team are able to answer most queries directly. If we can't, we act as the link between the customer and officers to get a response as quickly as possible. We log, process, and respond directly to these queries.  Our aim is to respond within the 10 days as set out in our ‘Customer Promise’.

If you would like our assistance, please forward any queries to egdcustomerrelations@cornwall.gov.uk.

Need help?

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