I sometimes need assistance due to my sight, hearing or speech including Relay UK


Find out more about alternative formats

We can provide bills and literature in braille, large print, audio or easyread


Relay UK

For our deaf, hard-of-hearing, or speech-impaired customers, you can contact the Council using the Relay UK service. Just dial 18001, followed by the council contact number you require. You can also download the Relay UK app onto your smartphone, tablet or computer.

You can find additional information on the useful tools available to you below. These will help to ensure the website can be used as effectively and easily as possible by all users.

Find other ways to contact us 


Advice, information and aids are available


Fire safety advice and information


British Sign Language video on fire safety and smoke alarms

This British Sign Language video provides advice on measures that can be taken to reduce fire risks in the home. It takes you through general fire safety advice and specialist information such as smoke alarms for those hard of hearing.

Your feedback is important to us

Help us improve our service