Contents
- Raise a concern as a member of the public
- Make a referral as a practitioner
- Allegations against people who work with adults with care and support needs
- Provide feedback on a care provider
- Find out about the Safeguarding Adults Board for Cornwall and the Isles of Scilly
- Policies and Procedures
- Find support for an adult
Everyone has the right to live their life free from violence, fear and abuse, but not everyone can protect themselves
- an adult experiencing abuse or neglect
- or are concerned about an adult experiencing abuse or neglect
telephone us on 0300 1234 131
We will listen to what you have to say and will ask you questions to make sure we understand your concerns.
Support during evenings and weekends
Hours available:
- Weekdays from 5.15pm (4.45pm Fridays) until 8.45am
- Weekends from 4.45pm on Friday until 8.45am the following Monday
- All public holidays
You can also contact us out of hours on 01208 251300.
Or you can make an online referral.
Make an online safeguarding referral
You can find out more about types of abuse and how to get help in stopping abuse in our easy read guide:
If you live on the Isles of Scilly please contact the Council of the Isles of Scilly Adult Social Care department:
- 0300 1234 105
- 01720 422699 out of hours
Inter-agency referrals
If you are a practitioner and are concerned that an adult is experiencing, or at risk of abuse or neglect, you must:
- ensure you have taken steps to protect the adult, as far as practicable
- alert your safeguarding team or designated officer of the referral you have made
Make an online safeguarding referral
If you are a practitioner and need advice you can call us on 01872 326433.
If you provide an email address as part of your referral, you will receive a written response.
For information on safeguarding children, see our child protection page.
Allegations against people who work with adults with care and support needs
A Person in Position of Trust (PiPoT) allegation relates to a person who works with adults with care and support needs who has:
- behaved in a way that has harmed, or may have harmed an adult or child
- possibly committed a criminal offence against, or related to, an adult or child
- behaved towards an adult or child in a way that indicates they may pose a risk of harm to adults with care and support needs
Concerns about an adult care provider (such as a residential home or domiciliary care agency)
The Quality Assurance Team collates feedback about services from a variety of sources. These include providers, social workers and community health teams.
Any compliments or concerns about a care service can be shared with the team using the provider quality feedback form.
Cornwall and Isles of Scilly Safeguarding Adults Board
The Cornwall and Isles of Scilly Safeguarding Adults Board (SAB) is responsible for:
- protecting adults from abuse
- reducing the risk of abuse
- and supporting people to stop abuse where it happens
Visit the Cornwall Isles of Scilly Safeguarding Adults Board website
Safeguarding Policies and Procedures
Please visit the Cornwall and Isles of Scilly Safeguarding Adults Board (SAB) for all of our local safeguarding policies and procedures.
View the policies and procedures
Wanting support, but not concerned about abuse or neglect?
If you are:
- an adult seeking support (not related to abuse or neglect)
- or want support for an adult (not related to abuse or neglect)
Please visit our request help for an adult page.