Safeguarding adults

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Everyone has the right to live their life free from violence, fear and abuse, but not everyone can protect themselves.

If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult experiencing abuse or neglect, contact us on 0300 1234 131 (out of hours number 01208 251300) or email

For information on safeguarding children, see our child protection page.

How do I report adult safeguarding concerns?

If you’re an adult experiencing abuse or neglect contact us on 0300 1234 131 or email You can also contact us if you’re concerned about an adult who may be experiencing abuse or neglect, 

We will listen to what you have to say and will ask you questions to make sure we understand your concerns.

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Where can I find out more about adult safeguarding?

You can find out more about protecting your rights and stopping abuse in our say no to abuse easy read guide to the public.

Who else can help?

You can find other organisations that may be able to provide support or help in our Cornwall Care and Support Directory.

Making an interagency adults safeguarding referral

All professionals must complete an interagency adults safeguarding referral form or email or ring the Adult Safeguarding Service on 01872 326433 for advice. You will receive a written response to your referral.

Making a High Risk Behaviour Referral -  for professionals to use when referring a person to  the High Risk Behaviour Panel.
Email to

The Truth Project in Cornwall and the Isles of Scilly

The Truth Project is part of the Independent Inquiry into Child Sexual Abuse which examines how organisations in England and Wales may have failed to protect children. 

Modern Slavery and Human Trafficking

The Home Office has produced some promotional material  to raise public awareness and encourage reporting of potential victims.


You can view national safeguarding adults policies and guidance using the links below.  

Department of Health safeguarding adults documents

Crown Prosecution Service documents

Policy documents and research

Care Quality Commission documents


Resources from Social Care Institute for Excellence

Social Care TV

Social Care TV an online channel for everyone involved in the social care sector.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service

Give feedback about your experience