Garden waste collections

 

What you need to know before signing up

  • You can use this fortnightly domestic garden waste collection service for things like grass clippings, weeds, leaves and prunings.  

  • This service is for domestic households only.  Businesses, including self-catering and holiday let properties, are not eligible to apply.

  • If you're subscribing for the first time, you need to buy one of our brown bins or reusable bags when you sign up.  

  • If you've already got one of our brown bins or bags and are renewing your annual subscription you only need to pay for the collection service. 

  • You'll need a separate subscription for each bin or bag you own, so if you have two bins you need two collection subscriptions.

  • It takes about 10 working days for our contractor to set up your collection round once you have paid for your subscription. 

  • It takes about 5 working days for a bin/bag to be delivered if you have ordered one.

  • Please read our Terms and Conditions before signing up.  They contain important information about container warranties and when we can accept a request for cancellation and refund.

Sign up / renew garden waste collections

How much does it cost?

Collection Subscription 

The annual subscription cost below is from 1 April 2020 to 31 March 2021.

240 litre bin

£43.00

140 litre bin

£28.00  

70 litre reusable bag 

£22.00  

One off container prices

If you are a new subscriber to the service, you need to buy one of our brown bins or a reusable bag with your subscription. This is a one off cost in your first year and then you can continue to use the bin/bag in subsequent years. Prices for the three different sizes are:

240 Litre Garden Waste Bin

240 litre bin

1070 mm (incl lid) x 580 mm x 740 mm

(equivalent to 4 black bin bags)

£19.00

140 Litre Garden Waste Bin

140 litre bin

1050 mm (incl lid) x 480 mm x 550 mm

(equivalent to 2 black bin bags)

£16.00

70 Litre Garden Waste Bag

70 litre bin

480 mm x 380 mm x 380 mm with Velcro flap

(equivalent to 1 black bin bag)

£3.50 

What can I put in my garden waste? 

Yes please

  • Grass cuttings
  • Leaves
  • Organic sweepings
  • Tree, shrub and rose prunings
  • Branches (up to 30cm long and 2.5cm diameter, for example, broom handle width)
  • Cut flowers
  • Weeds
  • Windfall  

No thanks

  • Cardboard, glass, metal and plastic
  • Food waste, including vegetable peelings
  • Turf, soil and rubble
  • Plant pots
  • Animal bedding and faeces
  • Invasive species, eg, Japanese knotweed, ragwort, giant hogweed, common ragwort
  • Compostable bags
  • Coffee pods

When will my garden waste be collected?

You can check when your garden waste collection is on our website.  Please allow up to 10 working days after paying for your subscription for our contractor to add you to their collection round.  Please note that this will only display your collections scheduled within the next fortnight.  Subscriptions starting in April won't show up until nearing the end of March.

Signing up part-way through a subscription year

A subscription year runs from 1 April to 31 March.

If you take out a subscription after April but before January the amount you pay will be adjusted to reflect the number of months left of the current subscription year.  For example if you sign up in June you will be charged from June to March, ie, 10 months' service.   

We do not accept new subscriptions for the current year between January and March.  If you sign up during these months, your subscription will not start until the new subscription year on 1 April and will be at the cost for that year.  

What else can I do with my garden waste?

Where can I get a water butt?

Water butts and other water saving devices and advice are available through South West Water.

How do I report a missed garden waste collection?

You can report missed collections to us using our online reporting form.

Report a missed collection online