People from abroad

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


If you come to the United Kingdom you may be eligible for help with your rent and council tax.

How do I apply?

The benefit rules for people who have recently come to the United Kingdom are complex.  To find out if you may be eligible for housing benefit or council tax support, ring our benefits advice line on 0300 1234 121. 

Once you have checked if you are able to make a claim you can apply using the online form in the link below. 

Make a claim online

What proof of nationality is needed?

We’ll need to see documents such as:

  • your passport
  • national identity card
  • residence permit
  • worker's registration card
  • registration certificate
  • accession work card

Do I need a national insurance number?

Both you and your partner need to have a national insurance number to claim benefit. If you or your partner do not have one, we can apply for one for you.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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