Help with charging
EVOLT (part of the SWARCO group) is responsible for maintaining Cornwall Council’s charge points in good working order. For help with charging and reporting faults, please call their free, 24hr helpline 0808 281 3508. Most faults can be rectified over the phone. These contact details are also on all charge points
Planning your Journey
A detailed map of all public and private charging points is available at Zap Map. Some charge points can be booked using the Just Park website. (Other providers for booking charge points are available)
Cornwall Council’s Charge points
In 2023, the Council completed the installation of 226 new charging points. This was through the Drive EV2 programme, part-funded by the European Regional Development Fund, increasing the council’s charge point infrastructure.
You can find out how to use and locate our charge points in this leaflet: A Guide to Electric Vehicle Charing Points in Cornwall Council Car Parks
You can find a map of all EVOLT charge points, including all Cornwall Council’s charge points on the EVOLT website.
How to use our charging points
All rapid charge points accept contactless payment. For fast/standard units, users can pay online at Swarco E.Connect webpay or register on the Evolt Network website for payments through the App or RFID card. Any problems please call the EVOLT free, 24hr helpline on 0808 281 3508.
The cost of charging is set by EvOLT at market rates and covers the operation and maintenance of charge points throughout the contract.
Car parking charges may apply when charging at Electric Vehicle (EV) bays. These may be:
- in Cornwall Council's car parks
- on street within pay and display bays
Please refer to car park signage for charges. Vehicles which are parked within EV charging bays and are not using the charge point facilities may be fined.
Charging Cables on the Highway
You can now install an approved channel for charging electric vehicles on street from your own home charger. You will also need a licence from Cornwall Council to install the EV channel. There is no offer of a designated parking bay when a channel is installed.
If you are installing a home EV charging unit without off-street parking, then you may need to apply for planning permission. There are central government grants available for residents installing home chargers who park on-street.
Please visit apply to install an EV Charging Channel for further information.
As the Highway Authority, Cornwall Council handles safety for all road users. We will not give permission for installation of private units on the Highway due to the various legal restrictions.
Community Charging and Sharing Charge Points
A number of schemes and platforms are available allowing those with home chargers to rent out their charge points for a fee. Some examples include: