What we do
The team manages and maintains Cornwall Council's Geographical Information Systems (GIS) infrastructure.
We use GIS to provide staff access to spatial datasets held within the council to support a range of public services and statutory roles.
The GIS Team:
build
manage
and provide access
to a range of web maps and applications accessible to staff and the public.
These include simplified, interactive maps for users to determine the location of certain council assets and boundaries, run simple spatial queries and create basic print outs.
It is our also our responsibility to ensure the council remains compliant with all existing geospatial copyright and statutory obligations including the Public Sector Geospatial Agreement.
For further information please see section 15 of the website terms of use.
If you would like to contact us, please complete the form below. Please note: if you would like a response, please provide your contact details. With thanks.
Things we cannot help with:
The underlying map
The suppliers of all underlying maps are identified via the copyright statement in the bottom right of the map. Cornwall Council cannot assist with issues on these maps. Please go direct to the relevant vendor for assistance. Please note that the detailed current day maps are supplied under licence by Ordnance Survey (OS). These are identified with an OS or GB prefix. If you find errors on these map please visit Contact us | Ordnance Survey.
Address Search
For issues with addressing please contact the Address Management Team addressmanagement@cornwall.gov.uk
Report an issue
To report issues that do not relate to the functionality of the online mapping or location intelligence please use the relevant reporting form.
Map Layers
The GIS team are a technical support service and cannot help with questions about the content of the Map Layers. Each layer has an "About this layer" statement in the popup. This will point you towards the correct organisation or team to help you with your enquiries. For example:
Public Rights of Way
For enquiries relating to Public Rights of Way please contact Countryside Access Team (Environment) countryside@cormacltd.co.uk or use our form. Report an Public Rights of Way issue
Freedom of Information requests
Make a Freedom of Information request
Land Ownership
The mapping shown is supplied from Ordnance Survey and relates to real world features and not ownership. For any enquiries about land or property ownership please contact His Majesties Land Registry
Google Maps
Cornwall Council cannot assist with Google Maps issues.
Please go to: Report data or content errors on Google Maps.
Sat Navs
Cornwall Council cannot assist with Sat Nav map issues, please go direct to the relevant vendor for assistance.
Please complete the form below to contact the Mapping Service
This mailbox is monitored on a weekly basis.
The information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services.
Your information will not be used for any other purpose by Cornwall Council, and will not be passed onto any other third party without your permission. In accordance with Cornwall Council’s Record Retention Policy, the information you provide on this form will be retained for 12 months. All personal information held by Cornwall Council is held safely in a secure environment.