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Contact the Mapping Service

What we do

The team manages and maintains Cornwall Council's Geographical Information Systems (GIS) infrastructure.

We use GIS to provide staff access to spatial datasets held within the council to support a range of public services and statutory roles.

The GIS Team;

  • build
  • manage
  • and provide access

to a range of web maps and applications accessible to staff and the public.

These include simplified, interactive maps for users to determine the location of certain council assets and boundaries, run simple spatial queries and create basic print outs.

It is our also our responsibility to ensure the council remains compliant with all existing geospatial copyright and statutory obligations including the Public Sector Geospatial Agreement.

For further information please see section 15 of the website terms of use.

If you would like to contact us, please complete the form below. Please note; if you would like a response, please provide your contact details. With thanks.

The underlying map

The current day maps we use are supplied under licence by Ordnance Survey (OS). If you find errors on the map we can help you contact them or you can contact OS directly. For more information, please visit Contact us | Ordnance Survey.


Things we cannot help with;

Address Search

For issues with addressing please contact the Address Management Team

Report an issue

To report issues that do not relate to the functionality of the online mapping or location intelligence please use the relevant reporting form.

Public Rights of Way

For enquiries relating to Public Rights of Way please contact Countryside Access Team (Environment) or use our form. Report an Public Rights of Way issue

Freedom of Information requests

Make a Freedom of Information request.

Land Ownership

The mapping shown is supplied from Ordnance Survey and relates to real world features and not ownership. For any enquiries about land or property ownership please contact His Majesties Land Registry

Google Maps

Cornwall Council cannot assist with Google Maps issues.

Please go to: Report data or content errors on Google Maps - Google Maps Help.

Sat Navs

Cornwall Council cannot assist with Sat Nav map issues, please go direct to the relevant vendor for assistance.

Please complete the form below to contact the Mapping Service

If you would like a response please provide some contact details.

Please note; if you require a response please provide your contact details.

The information you provide on this form will be held by Cornwall Council and used by us to investigate your enquiry and improve our services. 

Your information will not be used for any other purpose by Cornwall Council, and will not be passed onto any other third party without your permission.  In accordance with Cornwall Council’s Record Retention Policy, the information you provide on this form will be retained for 12 months.  All personal information held by Cornwall Council is held safely in a secure environment.

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