You must ensure that your comments are not offensive, harmful or of a personal nature.If we receive a complaint about a comment on our website, we have a duty of care to review this....We will contact you if we receive a complaint about your comment....It is important that your comments stick to the points shown on the left hand side of the table.Issues that are relevant in planning decisionsRelevant considerationsPlanning considerations which are not relevant        Local Development FrameworkDevelopment Plan documentsSupplementary planning documentsThe Statement of Community InvolvementThe annual monitoring reportGovernment planning guidanceThe Council’s corporate policiesHighway safety and traffic levelsNoise, disturbance and smells resulting from the proposed developmentDesign, appearance and layoutConservation of buildings, trees and open landFlood riskImpact on the appearance of the areaEffect on the level of daylight and privacy of existing propertyNeed to safeguard the countryside or protected species of plant or animalPlanning case law and previous decisionsThe need for the developmentThe planning history of the sitePrivate property rights such as covenantsThe developer's identity, morals or motives Effect on the value of your

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/how-to-respond-to-planning-applications/

Last updated: 15/10/2026 12:35:23

Enforcement Agencies We employ the following enforcement agencies: Marston Recovery Website: marstonholdings.co.ukEmail: generalenquires@marstonholdings.co.ukTel: 0333 320 1822  Bristow & Sutor Website: bristowsutor.co.uk/pay Tel: 0330 3902010 The way in which we collect Council Tax is set out in our Corporate Debt Policy.

https://www.cornwall.gov.uk/council-tax/sort-out-your-council-tax-arrears/enforcement-agents-bailiffs/

Last updated: 05/11/2025 11:07:22

Common planning complaints How to complain about a planning application, and common issues raised Constraints on development Types of constraints affecting development and a link to internet mapping to view constraint areas Consultees How to set up and use our Consultee Access system and links to the online planning register Demolition of Buildings and Structures Guidance: When planning permission is required; and Other considerations such building regulations.

https://www.cornwall.gov.uk/planning-and-building-control/planning-advice-and-guidance/general-planning-advice-and-guidance/

Last updated: 01/07/2025 08:50:07

If you would like to access any of the information we hold about you or have concerns about the way we have processed your information, please contact: Data Protection Officer, Cornwall Council, County Hall, Truro, TR1 3AY, Tel: 01872 326424, Email: dpo@cornwall.gov.uk  I don’t agree with something We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.

https://www.cornwall.gov.uk/health-and-social-care/childrens-services/know-your-rights-how-to-get-involved-and-further-information/how-we-use-your-information-to-provide-services/privacy-notice-registering-your-service-with-the-cornwall-family-information-service-fis-directory/

Last updated: 09/06/2026 09:11:14

If you want to find out more about how we collect Housing Benefit Overpayments you can read our Corporate Debt Policy....Read the Corporate Debt Policy

https://www.cornwall.gov.uk/benefits-and-support/housing-benefit/housing-benefit-overpayments/

Last updated: 20/01/2026 16:41:21

How we use your personal information to provide ASC servicesComments, Compliments and ComplaintsIt is important that we hear feedback about your experiences of adult social care, so that we know what we are doing well and where we need to improve. ...Find out how to make a comment, compliment or complaintDeprivation of Liberty SafeguardsThe Deprivation of Liberty Safeguards (DOLS) provide protection for vulnerable people, aged 18 and over who are accommodated in:hospitalsor care homesFind out about Deprivation of Liberty SafeguardsAppealing against a decision made by Adult Social CareCare Act AppealsYou can appeal any decision made by Adult Care and Support that relates to:eligibility for care and supportassessment and review outcomescare and support plansThese are covered by the Care Act 2014.Learn more about Care Act appeals on our pageFinancial Assessment AppealsYou can appeal any decision made relating to a financial assessment.

https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/know-your-rights-how-to-get-involved-and-further-information/

Last updated: 28/08/2026 15:44:40

For the lower level of management, which is less complex, Cornwall Council is made the Corporate Appointee by the Department for Work and Pensions (DWP)....In this case, Cornwall Council is made the Corporate Deputy by the Court of Protection....Appointeeship is granted by the Department for Work and Pensions (DWP) when Cornwall Council makes an application.We will then act as Corporate Appointee by collecting a person’s state benefits and making payments from these monies.

https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/appointee-and-deputyship-support-with-your-finances/

Last updated: 28/08/2026 12:09:25

This might be because:  your care schedule is not working out your needs have changed there is a problem with your home carers If the problem is not resolved, you can contact the Adult Social Care Complaints team....Contact Adult Social Care Complaints Team Other support available to help you live safely at home There are a number of other services and teams who can help you live at home as independently as possible.

https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/home-care-cornwall/

Last updated: 26/08/2026 14:46:58

Cornwall Council holds information about service users and carers in order to: understand any needs you may have for personal care and supportprovide you with relevant advice and informationprovide services or arrange for others to provide services to meet your eligible assessed needsprovide services to members of your family or people with whom you have an important relationshipunderstand if you or others are at risk of abuse and take appropriate actioncarry out financial assessments for care services receivedreview the quality of care you are receivinghelp investigate any worries or complaints you have about your carehelp us monitor and improve services Use of your NHS Number in Adult Social Care If you are receiving support from Adult Social Care, then the NHS may share your NHS number with us....We conduct regular audits and compliance checks to ensure people are following our data protection policies.Further information is available in the Council’s corporate privacy notice. ...Our corporate retention guidelines show how long we keep information for different services.

https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/how-we-use-your-personal-information-to-provide-adult-social-care/privacy-notice-adult-social-care/

Last updated: 28/08/2026 15:40:29

Follow your housing complaints procedure – This may involve:  Private Sector Housing disrepair form Important: Landlords have a legal duty to ensure your home is safe and free from serious hazards, including damp and mould.

https://www.cornwall.gov.uk/housing/private-housing/complaints-about-housing-conditions/damp-and-mould/

Last updated: 19/06/2025 08:31:59