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Household bulky waste collections


We offer a bulky waste collection service for items that are too big for our normal household rubbish or recycling collection service.

We charge for collecting bulky items.

Before you book

Make sure you understand the:

  • costs for different types of items
  • items we cannot collect
  • terms and conditions
  • how to prepare your items for collection and
  • our cancelation and refund policies

We don’t collect bulky commercial waste. This includes waste from businesses, holiday lets and charities.

Pricing

We have 3 price categories for household bulky waste items:

1. Standard items

  • First 4 items: £42 per order
  • Up to 4 more items: £15 each

2. Small special items

  • £32 per item
  • Can be collected on their own or added to any order

3. Large special items

  • £50 per item
  • Can be collected on their own or added to any order

Use our Price Check tool to find out which price category your item is in.

General guide:

  • Items you’d typically take when moving house = standard
  • Fixtures and fittings you’d leave behind = special
  • Very large or heavy items may be special or not collectible

Your collection day

We collect bulky waste once a week in each postcode on a set day. You can check your area’s collection day on our Household Bulky Waste Collection Days page.

Collections take place Monday to Friday including Bank Holidays but not on Christmas Day and Boxing Day.

Booking a collection

  • You’ll see the price of each item as you add it to your basket.
  • You can book up to 8 items per order in any mix of categories.
  • You can only place one order per week. If you have more than 8 items, please place another order the following week.

Book and pay for a household bulky waste collection

Many of our forms will be unavailable From Tuesday 9 September 2025 at 5:30-8.30pm. This is due to essential maintenance. Please accept our apologies for any inconvenience caused. For more information please see our Planned maintenance page

Bulky items we can't collect

We can’t t collect items like:

  • Agas/Rayburns
  • Ashfelt
  • Asbestos
  • Bathroom tiles
  • Boats
  • Bidet (ceramic/porcelain)
  • Boilers (cast iron)
  • Bricks from a night storage heater
  • Car parts / car engines
  • Caravans
  • Chemicals / paints / solvents / liquid fuels
  • Commercial waste
  • Crates of mixed waste
  • Dismantled decking
  • Drain covers
  • Fluorescent tubes
  • Garage doors
  • Gas bottles, any size
  • Garden rollers
  • Garden waste
  • Glass sheets/greenhouse glass panes
  • Hazardous waste
  • Mobility scooters
  • Loft insulation
  • Night storage heaters (with bricks)
  • Oil tanks
  • Patio doors larger than 80 cm  x 205 cm (2 ft 5 in x 6 ft 6 in)
  • Pianos (upright/grand/baby grand)
  • Plaster
  • Plastic guttering 
  • Ride-on lawn mowers
  • Roofing tiles 
  • Rubble
  • Sailing dinghies
  • Shower trays (ceramic/porcelain)
  • Sinks and pedestals (ceramic/porcelain)
  • Stones
  • Toilets (ceramic/porcelain)
  • Trailers 
  • Tree trunks 
  • Tyres
  • Wood burning stoves (cast iron)

 

Missed collection?

If your items weren't collected, please report it on our missed collection page.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form