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Order a replacement bin or sack

My container is broken or missing

If your wheelie bin, green outdoor food waste caddy or protective sack:

  • is damaged through normal use or

  • has gone missing

Order a replacement bin or sack

If your container was:

  • returned damaged by the collection crew or

  • you ordered a new container and it was delivered damaged 

Use the form below so we can follow up the complaint with our contractor.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form