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Bins and bags for a new build or newly registered property


Request food waste, recycling and rubbish containers

If you don’t have any containers for your food waste, recycling or rubbish, you can request them using the form below. This may be because:

  • your property has recently changed from being business rated to council tax registered or
  • you’re the first person to live in a new build home

When filling out the form, please choose ‘new build property’ from the dropdown menu for both of the above situations.

Request food waste, recycling and rubbish containers

If you think we've given you the wrong rubbish container

If, once your bin or sack arrives, you think it won’t work for your property, you can apply to us to review our assessment of your home.

Please wait at least 2 working days after your bin or sack has arrived for our system to update before asking us to exchange it.

Find out how to exchange your bin or sack

If there's a problem with your bin or sack delivery

If there is a problem with your bin delivery or your bins once they arrive, please use the link below to report it.

Tell us about a problem with your bin delivery

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form