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Apply for us to review your property assessment for a bin or sack


Apply to exchange your bin or sack

We assessed the outside of every home on our waste collection rounds and allocated most a 180 litre wheelie bin for rubbish.

We allocated a 180 litre reusable protective sack to a small number of properties that:

  • are unable to store a bin
  • have too many steps, or
  • are serviced by one of our specialist collection vehicles

If you think your bin or sack doesn’t work for your property, you can apply to us to review our assessment of your outside space.  We’ll then consider exchanging it under certain circumstances. 

Apply to exchange your bin or sack 

Assisted collections

We offer an assisted collection service to people that are unable to move their waste to the boundary of their property for collection. Assisted collections allow you to pick another outside location closer to your property for us to collect your waste from instead.

Find out more about assisted collections

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form