This year all household waste collections will change over Christmas and New Year and it's important that everyone checks the new arrangements.
Our new fortnightly collections and new bins meant, if we didn’t make these changes, some households could be waiting over two weeks for a collection.
We want to avoid anyone having to wait more than a couple of extra days.
Collection timetable
| Normal collection due | When it will be collected |
| Monday 23 December | Normal collection |
| Tuesday 24 December | Normal collection |
| Wednesday 25 December | Friday 27 December |
| Thursday 26 December | Saturday 28 December |
| Friday 27 December | Monday 30 December |
| Monday 30 December | Tuesday 31 December |
| Tuesday 31 December | Wednesday 1 January |
| Wednesday 1 January | Thursday 2 January |
| Thursday 2 January | Friday 3 January |
| Friday 3 January | Saturday 4 January |
To download a full collections calendar please see the 'My area' page.
Clinical waste service
We’ll contact our customers who have regular clinical waste collections to let them know when we’ll collect their waste.
Food waste
This is the first year that we’ll be collecting food waste for recycling from most households.
We’ll provide extra messages about the things residents can recycle after Christmas, including;
- turkey bones
- potato and sprout peelings
- and any leftovers
We advise people only to buy what they need and to try to avoid too much food waste.
We will collect extra food waste
If households have more food waste than will fit in their outdoor caddy, they can put it out for collection in a compostable liner on top of their outdoor caddy.
Recycling
You can recycle the below items in the orange bag;
- cardboard boxes
- christmas cards
- envelopes
- wrapping paper
Please remove the below items as these cannot be recycled.
- ribbon
- foil
- glitter
- plastic film
- tinsel
- and bubble wrap
If you have more cardboard than will fit in your bag, please flat pack it and secure it near the rest of your recycling. If you have extra plastics or glass that do not fit in your bags or boxes, you can put these out for collection in a suitable container.
For more recycling information and to order extra bags or boxes please see our recycling pages.
Don’t put batteries out for collection
Batteries in your rubbish or recycling can start fires if crushed or damaged in the back of rubbish lorries or at waste facilities.
You can take batteries (including button batteries and battery packs) to a supermarket or HWRC for recycling.
Go to recyclenow website to find out where you can recycle batteries locally.
Christmas trees
We’ll only collect Christmas trees from people who subscribe to our garden waste collection service.
Households with a subscription should put their tree out beside their bin or bag on their garden waste collection day.
Please note if you do not have a garden waste subscription we will not collect your tree if left out.
Some local charities collect trees, please help promote any schemes you’re aware of in your local community or you can take it to a Household Waste and Recycling Centre (HWRC).
Household Waste and Recycling Centre
Commercial waste
The law says holiday lets, hairdressers and any other businesses run from home must pay to dispose of their commercial recycling and rubbish, not use household waste services.
We offer value-for-money commercial waste collections. For a quote visit our commercial waste page.